Mostafa Khattab

Mostafa Khattab

Software Support Engineer

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location of Mostafa KhattabRiyadh, Riyadh, Saudi Arabia

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  • Timeline

  • About me

    Technical Product Manager | Expert in Agile Product Development, EdTech, Cross-Functional Collaboration, and Data-Driven Decision Making | Quality Management Specialist at MIS

  • Education

    • Egyptian E-Learning University

      2017 - 2019
      Master's degree Educational Studies
    • Faculty of Educational Studies

      2013 - 2015
      Elearning P.G. Diploma
    • Banha university

      2001 - 2004
      Bachelor’s Degree
    • Cairo University

      2020 - 2021
      Professional Graduate Studies Diploma Computer Software Engineering Excellent
  • Experience

    • Erada Advanced Projects Co. Ltd.,

      Jul 2008 - Aug 2012
      Software Support Engineer
    • Naseej

      Aug 2012 - Feb 2024

      ❖ Defining and prioritizing product features (Admission System) and requirements based on market research, customer feedback, and business goals.❖ Collaborating with cross-functional teams including designers, engineers, and business stakeholders to ensure that products are delivered on time, within budget, and with high quality.❖ Tracking product performance and making data-driven decisions to optimize product features and improve user engagement.❖ Communicating with stakeholders at all levels of the organization to provide updates on product status, solicit feedback, and resolve issues.❖ Work closely with the development team to design and develop systems that meet the needs of the organization. This includes identifying technical requirements, developing architecture plans, and creating system designs that meet performance, scalability, and security standards. Show less ❖ Developed and Optimized Complex Database Queries: Successfully designed and executed complex SQL queries to extract, manipulate, and analyze large datasets from relational databases. This involved optimizing query performance, indexing, and restructuring database schemas to enhance data retrieval efficiency.❖ Data Integration: Managed seamless integration of data from multiple sources, including RESTful APIs and data files (CSV, JSON, XML). Developed automated ETL (Extract, Transform, Load) processes to ensure accurate and timely data flow between systems.❖ Oversaw and guided the implementation team in charge of deploying the SABA system across multiple companies, including ACWAPOWER, Naseej, STC, Aldar, and STC Academy, while managing the technical integration with other Systems.❖ Provided technical support to end-users, troubleshot system issues, and provided recommendations for resolving technical problems.❖ Work with cross-functional teams, including developers, business analysts, and project managers, to identify and resolve technical issues, provide guidance on system architecture and design, and ensure the successful delivery of projects.❖ Collaborated with the implementation team to introduce the MEDAD (based on Moodle) system at TVTC, SACO, Shaqra University, and SPL.❖ Managing all technical and functional administration aspects of the eLearn system including infrastructure, integration with the backend Student information system, and university directory services❖ Working with the implementation team for the eLearn system at Umm Al-Qura University, an integrated learning management platform (D2L))that braved the road for a university-wide adoption of eLearning. Show less

      • Product Owner

        Jan 2022 - Feb 2024
      • Senior eLearning Specialist

        Aug 2012 - Jan 2022
    • T2

      Feb 2024 - Nov 2024
      Technical Product Manager

      ❖ Analyze customer needs and make them into requirements. ❖ Helping in creating and managing the Product Roadmap. ❖ Managing the product sprints, deployment process, and the releases. ❖ Prioritize and manage the technical activities and debts.❖ Making demos and answering questions related to the product and its capabilities

    • MIS - Al Moammar Information Systems Co.

      Oct 2024 - now
      Quality Management Specialist
  • Licenses & Certifications

    • Developing Managers in Organizations

      LinkedIn
      Jan 2020
      View certificate certificate
    • Learning Data Governance

      LinkedIn
      Apr 2020
      View certificate certificate
    • Higher Ed Guide for the Corporate Community

      EDUCAUSE
      Feb 2023
      View certificate certificate
    • SC - Mastery Certificate of System Administration

      Saba Software
      Aug 2020
    • Improve Your Problem-Solving Skills

      LinkedIn
      Apr 2020
      View certificate certificate
    • Become an L&D Professional

      LinkedIn
      Feb 2020
      View certificate certificate
    • Saba Cloud Mastery Certificate of Learning Administration

      Saba Software
      Sept 2020