Thomas Harrington

Experience

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  Donelan's Supermarket of Wayland

  Jan 2009 - Jan 2011

  Cashier, Front-End Supervisor, Customer Service Clerk

  -Began tenure as cashier; promoted to Front-End Supervisor and Customer Service Clerk-Helped train cashiers and baggers as well as managed and supervised other staff's work-Worked diligently with other front-end and store managers to supervise efficient daily operations

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  Yahoo! Voices

  Jan 2011 - Jan 2014

  Freelance Writer

  Researched trending topics including travel-related, created content and increased traffic via search engine optimization and other vehicles. -Working independently, created 829 pieces of content and increased traffic/views to over 600,000 page views in three year time span -Enhanced editorial skills, organizational skills, creativity, discipline, and attention to detail

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  Best Buy

  May 2015 - Jun 2016

  Customer Service Specialist

  -Extremely demanding, high energy environment where exceptional multitasking is required-Displays superior customer service and professionalism when interacting with a large volume of customers on a daily basis-Excellent problem solving skills when customers require further assistance or guidance-Capable of promoting additional Best Buy services such as Geek Squad Protection and Best Buy Credit Card applications-Skilled in training new employees in areas such as proper cashier procedures, returns as well as exchanges-Displayed leadership skills when selected to lead a team of 19 employees in a Credit Card Competition that was extremely successful-Continuously named as one the top performers in selling Best Buy Credit Card Applications-Named All-Store MVP for Q3 due to “hard work and dedication that supports our strategies and brings positive results for Best Buy” Show less

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  Citizens Bank

  Jun 2016 - Oct 2020

  • Licensed Relationship Banker

    Oct 2019 - Oct 2020

  • Associate Licensed Relationship Banker

    Jun 2019 - Oct 2019

  • Relationship Banker

    Oct 2017 - Jun 2019

  • Personal Banker

    Jun 2016 - Oct 2017
• 

  TD

  Nov 2020 - Jul 2021

  Assistant Store Manager
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  Eastern Bank

  Dec 2021 - May 2022

  Assistant Branch Manager
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  Berkshire Bank

  May 2022 - Nov 2022

  Assistant Branch Manager
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  Avidia Bank

  Jan 2023 - Jan 2024

  Assistant Branch Manager