Nicholas De Lira

Nicholas De Lira

Support Technician

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location of Nicholas De LiraCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Information Technology Manager at Ernest Lowe (a Division of Hudaco Trading)

  • Education

    • Benoni High School

      1997 - 1999
      Matric English, Afrikaans, Mathematics, Physical Science, Business Economics, Accounting
  • Experience

    • Manuton Computer Care

      Jan 2001 - Jan 2006
      Support Technician

      During my five year term my duties included: •Servicing, repairing and upgrading all makes of computer and printer hardware.•Installing, configuring and managing Microsoft networks using Microsoft Server 2003 SBS with Exchange and ISA 2006.•Installation and support of 3rd party applications such as Veritas (Symantec) Backup Exec, Cmail, Pastel Evolution, Symantec Antivirus Corporate etc

    • Prodata Computer Services

      Jan 2006 - Jan 2007
      Support Technician

      My duties included: •Servicing, repairing and upgrading all makes of computer and printer hardware.•Installing, configuring and managing Microsoft networks using Microsoft Server 2003 (SBS, Standard & Enterprise) with Exchange, Terminal Services and ISA 2006.•Installing, configuring and managing Linux firewalls using IPCop.•Installation and support of 3rd party applications such as Veritas (Symantec) Backup Exec, Cmail, MDaemon, Pastel Evolution, Symantec Antivirus Corporate, Trend NeatSuite, Exclaimer, Surf Control etc Show less

    • Ernest Lowe, a Division of Hudaco Trading (Pty) Ltd

      Jul 2007 - Dec 2015
      Network Administrator

      I maintained and dealt with our IT and Network infrastructure within the company.My duties included the following :•Hardware and software support on all computers.•Repairs and upgrades of computers, printers and network infrastructure.•Liaising with Telkom for the leased lines (DigiNet) and branch requirements for all branch communication.•Keeping Trend OfficeScan antivirus and Microsoft patches up to date.•Ensuring all servers are backed up daily.•Ensuring weekly backups are done and are sent offsite.•Liaising with all service providers appointed to the IT infrastructure i.e. Support, Hardware, Software •Assisting Syspro users with queries.•Monitoring the Syspro day-end and month-end roll overs.•Purchasing of IT equipment. Show less

    • Le-Sel Research (Pty) Ltd

      Jan 2016 - Sept 2018
      IT Manager

      My duties include: - IT Project Management- Strategic Alignment of IT to Business Strategy- New Technology Implementation- Plan, Manage and Implement: Disaster Recovery Strategy and Procedures. Backup and Recovery Processes Virtualization Technology and Environments - Oversee and Mentor Junior Personnel- Server and Network Capacity Planning and Support- Procedure Documentation Creation and Evaluation- New Technology Research and Testing- Staff and Personnel training- Assist with yearly IT budget planning - Month end procedures- Server setup/support- General software support- Purchasing of all New IT Equipment- Liaising with suppliers- Documentation and Training- Writing various Syspro reports for our executive committee and accounts department.- Negotiating new service contracts for Konica Minolta copier/printers, as well as new VOIP provider for telecoms and voice services.- Managing the upgrade to Syspro v7 from v6 and redesigning the proper BOM and WIP costing structure. Show less

    • Ernest Lowe (a Division of Hudaco Trading)

      Sept 2018 - now
      Information Technology Manager

      My duties include: - IT Project Management- Strategic Alignment of IT to Business Strategy- New Technology Implementation- Plan, Manage and Implement: Disaster Recovery Strategy and Procedures. Backup and Recovery Processes Virtualization Technology and Environments - Oversee and Mentor Junior Personnel- Server and Network Capacity Planning and Support- Procedure Documentation Creation and Evaluation- New Technology Research and Testing- Staff and Personnel training- Assist with yearly IT budget planning - Month end procedures- Server setup/support- General software support- Purchasing of all New IT Equipment- Liaising with suppliers- Documentation and Training- Writing various Syspro reports for our executive committee and accounts department.- Negotiating new service contracts for Konica Minolta copier/printers, as well as new VOIP provider for telecoms and voice services.- Managing the upgrade to Syspro v7 from v6 and redesigning the proper BOM and WIP costing structure. Show less

  • Licenses & Certifications

    • MCSE (Microsoft Certified Systems Engineer)

      Microsoft Corporation
      Jan 2001
    • LPIC-1 (Linux Professional Institute Certified Level 1)

      Linux Professional Institute
      Jul 2011
    • Novell CLA (Certified Linux Administrator)

      Novell
      Jul 2011