Jose Herrera

Experience

• 

  Coral Technologies

  Jan 2005 - Jul 2006

  Software Developer

  Software developer, Visual Basic 6.0, Visual Basic .NET, Crystal Reports, SQL Server.

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  Hewlett-Packard

  Jul 2006 - Sept 2012

  Implementation of quality and process standards in projects from different accounts. Second level Web Hosting support for Procter & Gamble. Incident and problem management, request management, web server installation, change management, project management, responsible for the implementation of the disaster recovery plan.

  • Standards & Compliance Consultant

    May 2011 - Sept 2012

  • ITO Web Hosting

    Jul 2006 - May 2011
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  Atos

  Jul 2013 - May 2014

  Technical Support

  Provide technical support to the employees of the oil company Total. Install applications, upgrade PCs, manage user accounts, help customers with incidents related to their PCs and applications.

• 

  Amazon

  Jun 2014 - Mar 2015

  Investigation Specialist

  Performance and policies enforcement, fraud investigation on Amazon France sellers.

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  Mobilize.Net

  Apr 2015 - Mar 2016

  Software QA Specialist

  Implementation of QA procedures, analysis and design of test cases, test automation, development and management of QA reports.

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  Kuehne+Nagel

  May 2016 - May 2021

  Scrum Master, IT Team Leader, Delivery Lead and QA Analyst at Kuehne + Nagel

  Certified Scrum Master, IT team leader, Delivery Lead and QA Analyst. I'm responsible for the implementation of Scrum practices to improve the process of delivering new features and bug fixes. Constant communication with the Product Owner, Development Team and customers to analyze and define new requirements, prioritize, estimate and plan new features. I'm also responsible for the functional QA process, analysis, design and execution of automated and manual tests cases , report bugs and follow up on the resolution. Show less

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  CGI

  Jun 2021 - now

  Scrum Master