Deep Enrich
Vien Nguyen
Research Assistant
San Francisco Bay Area
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About me
Senior Systems Manager - Technology Solutions - Operational Resilience at Visa
Education
San Jose State University
-MA Linguistics
University of California, Los Angeles
-BA PsychologyMinor in Cognitive Science.Minor in Linguistics.Research Assistant at UCLA Memory & Learning Research Lab.Research Assistant at UCLA Neuroinformatics Lab.
Experience
UCLA Neuroinformatics Lab.
Jan 2005 - Jun 2005Research AssistantIdentified potential genetic differences in digitized slices of mouse brain samples by measuring the volumes of particular neural regions, such as the olfactory bulbs and the hippocampi
UCLA Memory & Learning Research Lab.
Jan 2006 - Mar 2007Research AssistantAdministered cognitive research experiments, involving memory phenomenon such as retrieval-induced forgetting and the processes behind learning of prose materials
Equilar
Jul 2007 - Jul 2008Research Analyst IIApp Connext, Inc.
Jan 2010 - May 2012CRM Integration Consultant
Visa
May 2012 - Aug 2016Senior Systems Analyst - Contact Center Technology Solutions
American Medical Response
Mar 2017 - Jun 2017EMT Basic - Sutter IFTMarin County Fire Department
Jun 2017 - Dec 2018Seasonal Firefighter
APP CONNEXT, INC.
Feb 2018 - Jun 2019CRM ConsultantVisa
Jul 2019 - nowSenior Systems Manager - Technology Solutions - Operational Resilience
Licenses & Certifications
GCP8 - System Consultant, Voice Platform (GVP 8.1)
Genesys UniversityApr 2012- View certificate
IBM Data Science Professional Certificate Specialization
CourseraMar 2019
Languages
- geGerman
- viVietnamese
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