Eric Phelan

Experience

• 

  IBM

  Jan 1999 - Jun 2002

  Field Tech

  •Repaired PCs, servers, routers, hubs, and networks.

• 

  Greenwich Academy

  Jun 2002 - May 2006

  Computer Tech

  •Responsible for maintaining 500 laptops, hardware and software on school computers (Apple and IBM machines).

• 

  IATSE LOCAL 74

  May 2004 - now

  Union member

  Union member in good standing since 2004

• 

  HB Group, Inc.

  Jul 2006 - Feb 2016

  Director of Digital Media

  Function in a project management role to plan and expedite video streams/webcasts for multiple events, including training seminars, conferences, public relations events, outdoor concerts, etc. •Work in collaboration with Fortune 500 clients for events with up to 60,000 online attendees and 10,000 on-site guests. •Work in partnership with valued clients to assess their specific needs. •Interface with client information technology team to assess their existing technology (hardware and software), operating systems and equipment to determine set-up requirements. •Use infrastructure analysis to plan equipment and technology requirements, including C-Box, Accordant Capture Station, Flash, Bandwidth, ports, MACs, PCs, etc. •Manage up to seventeen Technicians with responsibility for projects from concept to final implementation. •Use scenario management to brainstorm "what if" possibilities, followed by contingencies for each scenario. •Develop relationship with major clients representing diverse industries, including orchestras/concerts, pharmaceuticals, medical equipment manufacturers, higher education, etc. •Establish client-focused partnerships by sharing ownership and accountability for achieving customers' expectations. •Function as a solutions provider and technical consultant to add-value to customer relationships. Show less

• 

  Alliant Event Services - Audio Visual for Events

  Mar 2016 - Oct 2017

  • Senior Project Manager

    Mar 2017 - Oct 2017

  • Project Manager

    Mar 2016 - Mar 2017
• 

  Webb Audio Visual

  Oct 2017 - now

  Senior Technical Director

  • Function in a project management role to plan and exicute live events around the Salt Lake City market and nationally.• Work with the Producers to provide design ideas and drawings to the client.• Manage a team of up to 8 Technical Directors, and 400 techs.• Plan logistics for shows with up to 120 trucks.• Work with vendors to maintain relationships and maximize profitability.• Draft events of all sizes in Vectorworks.• Help mentor teammates to execute shows successfully. Show less