Matthew Trollinger

Matthew Trollinger

Field Manager

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location of Matthew TrollingerChattanooga, Tennessee, United States

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  • Timeline

  • About me

    ICMA Credential Manager | Local Government Leader

  • Education

    • American University

      2013 - 2015
      Master of Public Administration - MPA Public Administration
    • University of Vermont

      2006 - 2010
      Bachelor of Arts - BA Political Science and Government
  • Experience

    • VPIRG

      May 2008 - Aug 2010
      Field Manager

      • Planned, organized, and led the most successful fundraising campaign in the organization's history.• Maintained membership database of over 30,000 members.• Engaged citizens by planning rallies and letters-to-the-editor writing workshops.• Canvassed throughout the state, reaching over 100,000 Vermonters.

    • WASHINGTON CENTRAL SUPERVISORY UNION 32

      Aug 2010 - Jan 2012
      Paraeducator

      • Consistently filled in for absent teachers on short-, medium-, and long-term leave.• Prepared assigned classes and provided written daily briefings for absent teachers.• Assisted in the implementation of policies and rules governing student behavior.• Maintained classroom order in a fair and just manner.

    • Protein Bar and Kitchen

      Jan 2012 - Nov 2012
      Team Lead

      • Developed training and shift schedules to increase employee communication.• Led classes of two to eight employees to teach wellness and food-related facts, and new kitchen and customer service skills.• New store opening Team Lead in new market (Washington, D.C.).

    • Park Row Cafe

      Nov 2012 - Aug 2013
      Manager

      • Ensure compliance with food safety laws.• Supervised restaurant staff during hours of operation, and opening and closings.• Managed accounts payable, accounts receivable, and payroll.• Created social media pages, leading to 30% increase in month-to-month gross earnings.

    • American University

      Aug 2013 - Dec 2014
      Academic Support Assistant

      • Ensured office was compliant with ADA and other disabilities-related legislation.• Recruited, vetted, and contracted over 200 note-taking volunteers for students with disabilities.• Created a note-taking database and spreadsheet on Microsoft Excel to ensure fewer clerical errors.

    • Dance/USA

      Sept 2013 - May 2014
      Government Affairs Intern

      • Tracked and updated National Endowment for the Arts grant funding.• Planned, organized, and prepped for constituent meetings on Capitol Hill.• Completed and processed visa consultation letters for foreign artists.• Utilized GIS and Excel software to implement Public Mapping Initiative, highlighting civic impact of member organizations.- Maintained and updated advocacy and key issues web page.

    • The National Rehabilitation Association

      Aug 2014 - Jan 2015
      Membership Coordinator

      • Identified and tracked legislation related to disabilities and vocational rehabilitation at various levels of government.• Created and distributed monthly membership reports and bi-monthly newsletter on key issues.• Developed and managed certified continuing education workforce program.• Provided online and telephone support, and answered questions for over 5,500 organizational members and customers.• Managed online membership database on Weblinks - processed and logged membership and over $250,000 in annual subscription payments. Show less

    • U.S. Department of Justice

      Jan 2015 - Mar 2016
      Paralegal Specialist

      • Led and conducted economic and legal research for antitrust investigations.• Analyzed documents, collected evidence, and prepared exhibits for depositions.• Drafted and edited policy recommendation memoranda.

    • Village of Martin's Additions

      Mar 2016 - Jun 2019
      Village Manager

      CHIEF RESPONSIBILITIES• Served as Chief Administrative and Financial officer, preparing the annual operating budget of $1.2 million, and ensuring fiscal responsibility.• Acted as liaison with state, county, and federal government, local civic entities, and residents.• Provided oversight of staff and contractors, with eight direct reports.• Managed day-to-day operations and developed long-range plans with guidance from the elected Council.HIGHLIGHTED ACCOMPLISHMENTS• Oversaw Town-wide LED streetlight conversion project, providing environmental, fiscal, and public safety benefits to residents, pedestrians, and drivers.• Coordinated with local water supplier to complete major water and sewer line upgrade projects.• Planned and oversaw Town-wide street repaving and sidewalk repair projects.• Implemented property tax reduction of $0.08/$100 assessable value.• Hired and managed the contract for website redesign and launch.• Implemented major design improvements to a dangerous intersection near the town entrance.• Coordinated with the County on roadway reclassifications for its 2017 Bikeways Master Plan.• Procured disaster relief grant from FEMA for 2016 winter storm damages.• Directed multiple inaugural and special events, including Centennial Celebration• Annual survey results showed year-over-year improvement in response times, government efficiency, resident engagement, and overall trust in town operations. Show less

    • Town Of Somerset

      Jun 2019 - Apr 2024
      Town Manager

      CHIEF RESPONSIBILITIES• Oversee the development of the Town’s $2.5 million annual budget and five-year financial plan, creating a new template and increasing transparency and town engagement.• Provide final review on staff recommendations related to Town Council policy items.• Hire and manage staff and contractors.• Keep municipal operations in compliance with town ordinances, state requirements, and federal laws.HIGHLIGHTED ACCOMPLISHMENTS• Oversaw the formation of the Town’s Diversity, Equity & Inclusion Committee to improve community cohesion and address issues of historic discrimination.• Implemented the Town’s first stormwater management ordinance to alleviate flooding.• Supervised redesign of the Town website, and creation of social media, including Facebook, Twitter, Instagram, and YouTube to improve communication flow to Town residents and businesses.• Created the Town’s first document retention policy, and completed a large archival transfer of over 20,000 documents to Maryland State Archives, bringing the town into compliance with state law.• Managed an $800,000 Town Hall renovation project.• Stewarded Town through COVID-19 pandemic, including: o Developing virtual and hybrid in-person/virtual meeting protocols for official town meetings; o Implementing mail-in election procedures; and o Serving as point-of-contact for ARPA grant funding and reporting.• Improved the Town’s fiscal standing, increasing Rainy Day and Capital Improvement Funds by over 35%.• Upon entering the position, discovered over $16,000 in unpaid retirement contributions, and coordinated with the US Department of Labor to correct town and employee accounts.• Collaborated with County Council, Maryland-National Capital Parks and Planning Commission, Planning Board, and other officials on updated Montgomery County General Plan, covering recommendations on areas including housing, transportation, parks and recreation, and complete communities. Show less

    • Town of Signal Mountain

      Apr 2024 - Nov 2024
      Town Manager

      CHIEF RESPONSIBILITIES• Lead the town’s day-to-day operations across eight departments, managing a $12.2 million budget and overseeing 85 full-time employees.• Collaborate with the Town Council to develop long-term strategic goals, ensuring transparency, fiscal responsibility, and community engagement.• Oversee financial planning, including budget preparation and infrastructure funding, while implementing policies to maintain compliance with local, state, and federal regulations.• Direct major town initiatives, including infrastructure improvements, public safety enhancements, and operational efficiencies, fostering interdepartmental collaboration and stakeholder communication. Show less

  • Licenses & Certifications

    • Notary Public

      State of Maryland
      Jul 2017
    • Credentialed Manager

      ICMA - International City/County Management Association
      Mar 2023
    • Fellow of the Academy of Excellence in Local Governance

      University of Maryland
      Sept 2019
  • Honors & Awards

    • Awarded to Matthew Trollinger
      Pi Alpha Alpha - May 2015 National Honors Society for Public Administration
  • Volunteer Experience

    • Vice President, Board of Directors (previously Board Member & Secretary)

      Issued by Montgomery Municipal Cable on Aug 2017
      Montgomery Municipal CableAssociated with Matthew Trollinger
    • Self-Insurance Panel/Claims Settlement Committee

      Issued by Montgomery County Government on Aug 2018
      Montgomery County GovernmentAssociated with Matthew Trollinger
    • History Day Judge

      Issued by National History Day on Feb 2019
      National History DayAssociated with Matthew Trollinger
    • Host Committee Member

      Issued by ICMA - International City/County Management Association on Jul 2017
      ICMA - International City/County Management AssociationAssociated with Matthew Trollinger
    • Hope Corps Member

      Issued by Generation Hope on Sept 2017
      Generation HopeAssociated with Matthew Trollinger
    • Performer

      Issued by Kensington Arts Theatre, Inc. on Aug 2017
      Kensington Arts Theatre, Inc.Associated with Matthew Trollinger