
Matthew Trollinger
Field Manager

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About me
ICMA Credential Manager | Local Government Leader
Education

American University
2013 - 2015Master of Public Administration - MPA Public Administration
University of Vermont
2006 - 2010Bachelor of Arts - BA Political Science and Government
Experience

VPIRG
May 2008 - Aug 2010Field Manager• Planned, organized, and led the most successful fundraising campaign in the organization's history.• Maintained membership database of over 30,000 members.• Engaged citizens by planning rallies and letters-to-the-editor writing workshops.• Canvassed throughout the state, reaching over 100,000 Vermonters.

WASHINGTON CENTRAL SUPERVISORY UNION 32
Aug 2010 - Jan 2012Paraeducator• Consistently filled in for absent teachers on short-, medium-, and long-term leave.• Prepared assigned classes and provided written daily briefings for absent teachers.• Assisted in the implementation of policies and rules governing student behavior.• Maintained classroom order in a fair and just manner.

Protein Bar and Kitchen
Jan 2012 - Nov 2012Team Lead• Developed training and shift schedules to increase employee communication.• Led classes of two to eight employees to teach wellness and food-related facts, and new kitchen and customer service skills.• New store opening Team Lead in new market (Washington, D.C.).

Park Row Cafe
Nov 2012 - Aug 2013Manager• Ensure compliance with food safety laws.• Supervised restaurant staff during hours of operation, and opening and closings.• Managed accounts payable, accounts receivable, and payroll.• Created social media pages, leading to 30% increase in month-to-month gross earnings.

American University
Aug 2013 - Dec 2014Academic Support Assistant• Ensured office was compliant with ADA and other disabilities-related legislation.• Recruited, vetted, and contracted over 200 note-taking volunteers for students with disabilities.• Created a note-taking database and spreadsheet on Microsoft Excel to ensure fewer clerical errors.

Dance/USA
Sept 2013 - May 2014Government Affairs Intern• Tracked and updated National Endowment for the Arts grant funding.• Planned, organized, and prepped for constituent meetings on Capitol Hill.• Completed and processed visa consultation letters for foreign artists.• Utilized GIS and Excel software to implement Public Mapping Initiative, highlighting civic impact of member organizations.- Maintained and updated advocacy and key issues web page.

The National Rehabilitation Association
Aug 2014 - Jan 2015Membership Coordinator• Identified and tracked legislation related to disabilities and vocational rehabilitation at various levels of government.• Created and distributed monthly membership reports and bi-monthly newsletter on key issues.• Developed and managed certified continuing education workforce program.• Provided online and telephone support, and answered questions for over 5,500 organizational members and customers.• Managed online membership database on Weblinks - processed and logged membership and over $250,000 in annual subscription payments. Show less

U.S. Department of Justice
Jan 2015 - Mar 2016Paralegal Specialist• Led and conducted economic and legal research for antitrust investigations.• Analyzed documents, collected evidence, and prepared exhibits for depositions.• Drafted and edited policy recommendation memoranda.

Village of Martin's Additions
Mar 2016 - Jun 2019Village ManagerCHIEF RESPONSIBILITIES• Served as Chief Administrative and Financial officer, preparing the annual operating budget of $1.2 million, and ensuring fiscal responsibility.• Acted as liaison with state, county, and federal government, local civic entities, and residents.• Provided oversight of staff and contractors, with eight direct reports.• Managed day-to-day operations and developed long-range plans with guidance from the elected Council.HIGHLIGHTED ACCOMPLISHMENTS• Oversaw Town-wide LED streetlight conversion project, providing environmental, fiscal, and public safety benefits to residents, pedestrians, and drivers.• Coordinated with local water supplier to complete major water and sewer line upgrade projects.• Planned and oversaw Town-wide street repaving and sidewalk repair projects.• Implemented property tax reduction of $0.08/$100 assessable value.• Hired and managed the contract for website redesign and launch.• Implemented major design improvements to a dangerous intersection near the town entrance.• Coordinated with the County on roadway reclassifications for its 2017 Bikeways Master Plan.• Procured disaster relief grant from FEMA for 2016 winter storm damages.• Directed multiple inaugural and special events, including Centennial Celebration• Annual survey results showed year-over-year improvement in response times, government efficiency, resident engagement, and overall trust in town operations. Show less

Town Of Somerset
Jun 2019 - Apr 2024Town ManagerCHIEF RESPONSIBILITIES• Oversee the development of the Town’s $2.5 million annual budget and five-year financial plan, creating a new template and increasing transparency and town engagement.• Provide final review on staff recommendations related to Town Council policy items.• Hire and manage staff and contractors.• Keep municipal operations in compliance with town ordinances, state requirements, and federal laws.HIGHLIGHTED ACCOMPLISHMENTS• Oversaw the formation of the Town’s Diversity, Equity & Inclusion Committee to improve community cohesion and address issues of historic discrimination.• Implemented the Town’s first stormwater management ordinance to alleviate flooding.• Supervised redesign of the Town website, and creation of social media, including Facebook, Twitter, Instagram, and YouTube to improve communication flow to Town residents and businesses.• Created the Town’s first document retention policy, and completed a large archival transfer of over 20,000 documents to Maryland State Archives, bringing the town into compliance with state law.• Managed an $800,000 Town Hall renovation project.• Stewarded Town through COVID-19 pandemic, including: o Developing virtual and hybrid in-person/virtual meeting protocols for official town meetings; o Implementing mail-in election procedures; and o Serving as point-of-contact for ARPA grant funding and reporting.• Improved the Town’s fiscal standing, increasing Rainy Day and Capital Improvement Funds by over 35%.• Upon entering the position, discovered over $16,000 in unpaid retirement contributions, and coordinated with the US Department of Labor to correct town and employee accounts.• Collaborated with County Council, Maryland-National Capital Parks and Planning Commission, Planning Board, and other officials on updated Montgomery County General Plan, covering recommendations on areas including housing, transportation, parks and recreation, and complete communities. Show less

Town of Signal Mountain
Apr 2024 - Nov 2024Town ManagerCHIEF RESPONSIBILITIES• Lead the town’s day-to-day operations across eight departments, managing a $12.2 million budget and overseeing 85 full-time employees.• Collaborate with the Town Council to develop long-term strategic goals, ensuring transparency, fiscal responsibility, and community engagement.• Oversee financial planning, including budget preparation and infrastructure funding, while implementing policies to maintain compliance with local, state, and federal regulations.• Direct major town initiatives, including infrastructure improvements, public safety enhancements, and operational efficiencies, fostering interdepartmental collaboration and stakeholder communication. Show less
Licenses & Certifications

Notary Public
State of MarylandJul 2017
Credentialed Manager
ICMA - International City/County Management AssociationMar 2023
Fellow of the Academy of Excellence in Local Governance
University of MarylandSept 2019
Honors & Awards
- Awarded to Matthew TrollingerPi Alpha Alpha - May 2015 National Honors Society for Public Administration
Volunteer Experience
Vice President, Board of Directors (previously Board Member & Secretary)
Issued by Montgomery Municipal Cable on Aug 2017
Associated with Matthew TrollingerSelf-Insurance Panel/Claims Settlement Committee
Issued by Montgomery County Government on Aug 2018
Associated with Matthew TrollingerHistory Day Judge
Issued by National History Day on Feb 2019
Associated with Matthew TrollingerHost Committee Member
Issued by ICMA - International City/County Management Association on Jul 2017
Associated with Matthew TrollingerHope Corps Member
Issued by Generation Hope on Sept 2017
Associated with Matthew TrollingerPerformer
Issued by Kensington Arts Theatre, Inc. on Aug 2017
Associated with Matthew Trollinger
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