Roxana Rauseo

Experience

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  Equiflor Corporation

  Mar 2004 - Mar 2006

  Corporate Sales and Marketing Representative

  • Developed new alliance program to increase affinity partners nationwide• Sold over $250,000 in business from new accounts• Increased revenue from current client base by 15%• Led team to develop marketing campaigns and materials

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  ADP

  Apr 2006 - Dec 2012

  • Developed relationships with HR executives in South Florida through onsite meetings to provide stellar service and implement ADP Core Market Offerings.• Conducted in-depth analysis of clients' business functions onsite to sell additional business and increase client retention.• Achieved Southeast Division Top Dollar Producer – Century Medal I for August Fy’12 and December FY’12.• Ranked 3rd in Southeast Division for number of units sold FY’12. • Established relationships with CPA firms, increasing referrals to ADP• Developed centric role and best practices for pilot programs• Achieved over 100% of quota plan for multiple fiscal years • Targeted small companies with 1-49 employees in Miami/Fort Lauderdale area to onboard to ADP easypay platform• Utilized foot canvassing, cold calling, and built referral relationships with banks and CPAs for prospecting• Developed a successful strategy through the CPA channel, resulting in 75% of 45 clients brought to ADP

  • Major Accounts District Manager

    Feb 2011 - Dec 2012

  • Small Business Services Centric District Manager

    Jul 2007 - Jan 2011

  • Small Business Services District Manager

    Apr 2006 - Jun 2007
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  My Career

  Jan 2013 - Jan 2014

  Refocusing

  • Shadowed individuals at all levels to learn and develop new skills.• Built relationships with mentors and executives to understand their passion and drive.• Took a step back to refocus on career path and embrace personal passion.

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  The Standard Hotels

  Jan 2014 - Jan 2015

  Food and Beverage Administrative Assistant/ Food And Beverage Supervisor

  • Developed and implemented a system to ensure accurate updating of departmental spreadsheets and information.• Managed payroll processing, including daily gratuity reconciliation and event gratuities allocation.• Scheduled staff to ensure exceptional service delivery and hospitality, working closely with sales and catering for successful event execution.

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  Coyo Taco/1-800-lucky

  Feb 2015 - Jan 2016

  Restaurant Manager

  • Developed and implemented standards for front and back of house operations, leading to $6M in sales within the first year.• Managed staff, controlled purchases, and maintained a safe facility environment to ensure compliance and accuracy.• Assisted in human resource objectives by recruiting, training, and scheduling staff, while processing payroll weekly.

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  The Wynwood Yard

  Feb 2016 - Dec 2016

  General Manager

  • Rebranded the bar space, creating a new cocktail menu to reduce liquor costs and increase sales by over 300% in 3 months.• Empowered staff to take ownership of the bar, fostering an entrepreneurial spirit and engaging customers through community events.• Collaborated with national brands to secure $15k in sponsorship for Art Basel 2016, showcasing local talent and entrepreneurs.

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  SuViche

  Jan 2017 - Jul 2017

  Restaurant Manager

  • Managed quality control in the kitchen, ensuring daily prep lists and food rotation were executed to maintain high kitchen standards.• Developed and implemented incentive programs to motivate the team, resulting in increased revenue and exceptional customer experiences.• Ordered all products based on par levels, including food, alcohol, and dry goods, to support seamless service execution.

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  Coyo Taco/1-800-lucky

  Dec 2017 - Feb 2020

  • Developed and implemented business strategies to enhance operational quality and team efficiency.• Ensured adherence to safety regulations and provided timely customer service to optimize operational success.• Streamlined internal policies and improved payroll and back-office administration for all 5 locations. • Developed business strategy and implemented systems to enhance operational quality and team efficiency.• Improved revenue streams by reducing costs, managing schedules, and implementing corrective actions.• Collaborated with financial controllers and operation executives to finalize project financial records.

  • Corporate Operations Manager

    Jul 2019 - Feb 2020

  • General Manager

    Dec 2017 - Jul 2019
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  Paylocity

  Aug 2021 - Sept 2024

  • Cultivated and sustained client relationships with innovative engagement strategies at Paylocity.• Provided tailored solutions to a diverse clientele, boosting client satisfaction and loyalty.• Achieved a 15% increase in client retention through personalized engagement initiatives. • Facilitated smooth client transitions to Paylocity platforms, enhancing operational efficiency.• Spearheaded process optimizations reducing client on-boarding time by 20%, enhancing cross-border operational efficiency.• Achieved a remarkable 98% client satisfaction rate during the transition phase.

  • Client Engagement Manager

    Mar 2023 - Sept 2024

  • Client Transition Liaison

    Aug 2021 - Mar 2023