Dinda Angkotasan

Experience

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  CGV* Cinemas

  Nov 2017 - Mar 2018

  Frontline Crew

  - Recorded more than 1,000 incoming and outgoing vouchers- Recorded the number of sold tickets in the studio per show- Ensured the readiness of the studio before showtime and the movie screenings run well

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  Mecapan

  Jan 2019 - Mar 2019

  Mecapan University Ambassador Batch 3

  - Introduced and promoted the application and its services to 10 relatives and colleagues- Ensured the audiences have good experiences using the app- Disseminated the latest information about Mecapan to public

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  Atma Jaya Catholic University of Indonesia

  Mar 2019 - Aug 2019

  Student Library Assistant

  - Took care of the process of lending, returning, and receiving books- Assisted in inputting data of more than 20 final year students- Processed student's loans payment

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  PT. Sari Coffee Indonesia (Starbucks Indonesia)

  Aug 2019 - May 2022

  Barista

  Starbucks Coffee is the leading retailer, roaster, and brand of specialty coffee in the world. Striving for the best cup of coffee and beverage for each customer that walks into the store, by creating a Starbucks Experience.Responsibilities:- Increased sales by doing upselling and cross-selling to meet the KPI target- Became a barista trainer and coffee master to have a deeper and broader knowledge of coffee and train new barista- Scheduled general cleaning every week for every barista at the store to maintain cleanliness and increase customers' satisfaction during their visit- Conducted coffee talk to customers once a week to share knowledge of Starbucks' coffee while also doing soft-selling to increase the sales- Ensured the customers had the best Starbucks Experience during their visit to the store which resulted in getting a score of >90% in the receipt survey (Customer's Voice) Show less

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  GPS United

  Oct 2021 - Dec 2021

  Financial Planner

  GPS United is a community affiliated with PT. Prudential Life Assurance provides expertise in insurance consulting for individuals and businesses, to help clients better understand insurance and how insurance can impact them. Responsibilities:- Successfully hired 8 new interns in a month with a total of 11 newly hired interns during the 3-month internship period which resulted in the expansion of the team by 37%- Searched for new customers and presented market surveys to 3-5 prospects in a week- Led 11 agents during their internship period and 2 agents in recruiting new interns which resulted in gaining the trust to be the lead speaker at the team's sharing session about LinkedIn hiring Show less

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  PT Electra Mobilitas Indonesia

  Dec 2021 - Mar 2022

  Human Resources Intern

  EMI is an electric vehicle (EV) company that aspires to become the leading electric two-wheelers champion and prime mover of the local green mobility ecosystem. EMI is a part of Indika Energy Foundation.Responsibilities:- Assisted in the recruitment process by arranging 30 interviews using Microsoft Office- Assisted in the HR administration and prepared for onboarding 7 new employees using Microsoft Office and XSwift- Assisted in the General Affair field in the procurement of 58 items by partnering with vendors Show less

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  Glints

  Apr 2022 - Oct 2022

  Talent Acquisition

  Glints is a Human Resources platform/service that provides various services for employers and platforms to help people find their job and development.Responsibilities:- Manage the end-to-end recruitment process and drive hires in a timely manner, by doing ±10 interviews per week for 3 positions in the Sales Team and 1 position in the People Team, Associate Consultant (junior level), Business Development (middle level), Enterprise Business Development Manager (senior/managerial level), and Talent Acquisition Intern- Headhunted, sourced, and approached hundreds of candidates via LinkedIn personal and Talent Solutions, Glints for Employers, and Lever- Build healthy and innovative sourcing channels and talent pipelines, using Google Workspace and Lever- Support all necessary administration relating to the hiring process Show less

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  RED Comm Indonesia

  Oct 2022 - Jan 2023

  HR Recruitment

  A digital marketing agency helping brands grow through data-driven strategy, creative content, and cultural insightsResponsibilities:- Managed end-to-end recruitment for 11 full-time positions across 5 business units in the first month- Sourced ±300 candidates daily via LinkedIn and recruitment platforms, expanding talent pipelines.- Increased LinkedIn followers by 550 in under 1 month through targeted employer branding content, boosting impressions by 581% and engagements by 619%- Expanded candidate sourcing channels by partnering with 20 recruitment service providers Show less

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  Kinobi

  Mar 2023 - Jan 2024

  People Operations

  Kinobi is a student success system provider for higher education institutions looking to move beyond traditional academic-focused education and embrace a more comprehensive approach to holistic education. Our system helps universities prepare students to be job-ready by simplifying non-academic activities, such as career and internships, mentoring, global programs, student life, and more, to empower student success.We have served more than 60 global clients, including universities, government agencies, and other educational institutions. To learn more about how we can help your higher education institutions, please visit https://kinobi.tech/Responsibilities:- Managed end-to-end recruitment for 15 tech & non-tech roles across Southeast Asia within 9 months, executing targeted strategies and collaborating with Marketing on employer branding, resulting in a 50% increase in applicants and 100% fulfillment of hiring needs- Delivered onboarding for 19 new hires and smooth offboarding for 6 interns, ensuring 100% completion of all pre-/post-employment processes in under 1 week per cycle- Managed payroll and performance reviews for 30 employees, resolving all inquiries within 2 working days- Boosted offline employee engagement activities satisfaction to 98% and online biweekly events to 90% through redesigned programs, doubling participation in less than 6 months- Rolled out 7 division-wide training initiatives from needs assessment to post-training analysis, completed within 3 months- Spoke at 5 partner workshops with a total of ±364 participants, preparing students and job-seekers with career readiness skills Show less

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  Orbit Jobs

  Feb 2024 - May 2024

  Talent Recruiter AWS

  A career platform connecting technology professionals with employers, offering programs like AWS re/Start to bridge talent gaps and support workforce developmentResponsibilities:- Led talent management for AWS re/Start Program, overseeing identification, selection, and development of 2,159 graduates within 4 months- Maintained and optimized participant database for efficient candidate matching and tracking- Conducted 10 weekly 1-on-1 career coaching sessions on resumes, interviews, and professional development, boosting placement readiness- Analyzed placement data and implemented targeted strategies, achieving a 50.23% graduate placement rate within program duration- Partnered with hiring companies to align talent recommendations with specific role requirements Show less

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  KUPU ID

  Apr 2024 - now

  HR Affiliate
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  Kinobi

  May 2024 - now

  Customer Success Associate

  Kinobi is a student success system provider for higher education institutions looking to move beyond traditional academic-focused education and embrace a more comprehensive approach to holistic education. Our system helps universities prepare students to be job-ready by simplifying non-academic activities, such as career and internships, mentoring, global programs, student life, and more, to empower student success.We have served more than 60 global clients, including universities, government agencies, and other educational institutions. To learn more about how we can help your higher education institutions, please visit https://kinobi.tech/Responsibilities:- Serve as primary point of contact for 13 B2B clients across Indonesia, achieving 91.3% client satisfaction and 93% user satisfaction within 3 months- Coordinate with cross-functional teams, including the Product, Quality Assurance, and Business Development teams, to ensure smooth platform operations, promptly resolving escalated issues to maintain client loyalty within 2 days- Deliver 2 monthly and 11 quarterly performance reports with actionable insights, driving platform utilization and student success- Designed and executed career support programs, delivering 15+ workshops to 1,000+ participants and 15+ 1-on-1 consultations for 50+ students every 3 months, with a 98% satisfaction rate.- Provide strategic guidance on maximizing platform benefits, enhancing adoption, and long-term client engagement Show less