Arnab Mondal

Experience

• 

  Wipro

  Dec 2011 - Nov 2015

  Client - 7 Eleven Australia• Operated as Onsite Project Manager from Wipro for 7-Eleven, managing a highly escalated, high-risk brownfield SAP implementation, and successfully transforming it into a greenfield project.• Awarded by 7-Eleven for Sensitive fuel data integration in Australia. Client - Philips IndiaManaged multiple projects ranging from 7 to 15 months, with budgets exceeding half a million dollars and diverse team sizes, including internal and vendor resources. Philips Netherlands, and Novartis. Client - Philips Netherlands• Operated as Onsite Project Manager for Philips Consumer Products, Netherlands, overseeing the transition from the previous vendor and setting up two new development centers in India. This project increased Philips' service delivery by 15% and profitability by 5%, generating $1.7 Mil in revenue for Wipro in the first year. Client - Philips India

  • SAP Project Manager

    Apr 2014 - Nov 2015

  • SAP Project Manager

    Jan 2014 - Mar 2014

  • SAP Project Manager

    Apr 2013 - Dec 2013

  • SAP Project Manager

    Dec 2011 - Mar 2013
• 

  Cognizant

  Dec 2015 - Feb 2019

  Client - IDP Australia Client - John Deere USA• Led the seamless handover of a complex architectural landscape across multiple applications within John Deere and its third-party partners. This initiative resulted in a 40% reduction in response time for integration issues, significantly enhancing end-customer experience and boosting service efficiency by 25%. The overall profitability of a $1.5 million project increased from 35% to 40%,• Awarded by Asian Paints, High Performer appreciation award - 2016.

  • Project Manager

    Mar 2017 - Feb 2019

  • Project Manager and Technical Leadership

    Dec 2015 - Feb 2017
• 

  IDP Education Ltd

  Apr 2019 - now

  Project Manager

  Led initiatives in Language Testing Portfolio, Cloud, and Cyber Security, managing a cross-functional team of 80+ professionals across 3 countries, including project managers, developers, testers, cloud operations, and business stakeholders. Coordinated with multiple external vendors to ensure seamless project delivery, consistently meeting deadlines and staying within budget. Delivered solutions to customers and partners in over 50 countries worldwide.Delivered complex IT projects, including ETL Decommissioning, introduction to iPaaS technology, Mail Migration for Cyber Security, and AWS Cloud Migration for infrastructure. Owned and drove the ideation, business case, and managed project until closure. Maintained an optimal balance between contingent contractor and permanent staff to ensure efficient resource allocation and effective project delivery.• Consistently met the business unit's OPEX, CAPEX, and PROPEX targets while maintaining a responsive and proficient program delivery workforce.• Facilitated the migration of global contact center integrations from iPaaS to AWS, increasing integration success rates to 80% and driving a 22% growth in customer base.• Implemented Sumo Logic dashboards with instant alert mechanisms and system performance metrics across IDP's IT ecosystem. Enabled global teams to access downtime information in 60 seconds, resolving 90% of issues within 4 hours and boosting customer satisfaction by 70%. Show less