Kunal Duggal

Experience

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  Saxbys

  Oct 2017 - Oct 2019

  Host & Barista

  While looking for a part-time job as a college student Saxbys seemed like the perfect opportunity. I leveraged my knowledge from previous experiences, volunteering at The Franklin Institute and YMCA, to deliver fantastic hospitality to the guests whether a one time visitor or regular. As a Host, I serve 200+ people each day, as well as support my fellow team members by maintaining the coffee, serving quick drink/food orders like a cup of coffee, hot tea or serving a pastry off the shelf. As a Barista, I manage 200+ drinks each day, multitasking the different orders to make sure each drink is delivered in the fastest and most efficient way, as well as working in a team of 12 people making sure the cafe continues to work properly and run smoothly. All while providing the hospitality that Saxbys is known for. Show less

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  Red Tettemer O'Connell + Partners

  May 2018 - Aug 2019

  My second Internship at Red Tettemer O'Connell + Partners. This time back at the ranch I performed a competitive analysis for Dietz & Watson. Summarized large data sets with over 65 competitors & distilled the data into valuable insights that were showcased for the client. I also monitored and paid social campaigns on Facebook, while developing keyword/interest targeting.When I was not working on media campaigns or gaining familiarity with Media buying platforms such as Citrix & SBMS. I worked on my own creative campaign for an internship product at Red Tettemer. The project was to use one of Red's current clients to create a social good campaign. The client was Stanley Black + Decker, the social good was play inequity. Show less My first rodeo at the ranch. I earned those roles through a competition. Where Steve O'Connell, the head of creative at Red Tettemer O'Connell + Partners, asked a group of students to send him an unforgettable email. I sent him a video (https://www.youtube.com/watch?v=Rpybo2kpk00), and it was deemed the most unforgettable. I became an Account intern. I oversaw the whole advertising operation gaining valuable knowledge about each department from Strategy to Interactive. I collaborated with the Account, Strategy, and Creative teams at weekly meetings to gain a deeper understanding of each client’s business model. I analyzed and monitored clients’ social media engagement and activities related to the accounts. Enhanced relationships with clients while assisting in commercial and photoshoots and proposed ideas for monthly social cadences to the account management team. Conducted qualitative research to gather detailed information concerning current, future, and competing clients. Updated retailer kits, briefs, and work orders for daily use. Lastly, I maintained quarterly financial reports. Show less

  • Media Intern

    Jul 2019 - Aug 2019

  • Account Intern

    May 2018 - Aug 2019
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  Apple

  Oct 2019 - Apr 2021

  Specialist

  Through honing in on my ability to provide hospitality from Saxbys. I brought my active listening skills and empathy to Apple. At Apple, I am a member of the product floor team. We use our strong understanding of Apple products and services to empower customers allowing themselves to make smart decisions. I've gained valuable experience working in an ambiguous environment while handling the complex needs of a consumer.

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  Institute for Business and Information Technology at Temple University

  May 2020 - Oct 2020

  Lead Student Consultant

  I was given the opportunity to assist in the transformation and revamp of several local businesses' online presence. Here are the live sites: https://paaff.org/https://www.pureecosalonspa.com/https://www.urbanprincessboutique.com/https://languagetoliteracyllc.com/It is a pleasure helping the businesses not only survive but thrive during COVID-19. As Student Project Lead, I aided in scheduling meetings, helping onboard new students to the program, and managing client expectations. We handle the re-branding, website re-design, website creation, and digital marketing. We also implemented several eCommerce stores within various platforms, Squarespace, Wix, WordPress, etc. The projects were completed through the principals of Agile development. Which helped us finish projects within the 10-day time frame. Show less

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  Deloitte

  Jul 2021 - now

  • Consultant

    Jun 2023 - now

  • Technology Analyst

    Jul 2021 - Jun 2023