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Eric Cheatham

Eric Cheatham

Retail Sales Associate

Followers of Eric Cheatham209 followers
location of Eric CheathamWashington DC-Baltimore Area

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  • Timeline

  • About me

    Senior Computer Information Systems Major at James Madison University

  • Education

    • Robinson Secondary School

      2017 - 2021
      High School Diploma

      Activities and Societies: Marching Band, National Honor Society, Future Business Leaders of America

    • James Madison University - College of Business

      2021 - 2025
      Bachelor of Business Administration - BBA Computer Information Systems 3.507 Cumulative GPA

      Activities and Societies: Hospitality Sales Marketing Association International (HSMAI), Marching Royal Dukes (MRDs), Pep Band, Gamma Iota Sigma - Delta Epsilon Chapter Minor in Business AnalyticsConcentration in European BusinessStudy Abroad at the University of Antwerp - Spring 2023President's List - Fall 2021, Fall 2022Dean's List - Fall 2023

  • Experience

    • Kohl's

      Aug 2020 - Aug 2022
      Retail Sales Associate

      • Oversaw fine jewelry and gemstone purchases, returns, and inquiries• Greeted customers and insured COVID-19 CDC requirement compliances• Regularly assisted store managers with store closing, including counting and closing of store registers

    • Kohl's

      May 2023 - Aug 2023
      Retail Sales Associate and Trainer

      • Trained new hires with delivering strong customer service, including assistance with sales/returns, technical issues, processing of online/ship-from-store orders, and conflict resolution in a timely fashion• Assisted around the store where needed, including Amazon returns, Sephora checkouts, and online order fulfillment• Managed point-of-sale associates when counting and closing store registers

    • Eddie Bauer

      May 2024 - Aug 2024
      Retail Sales Associate

      • Delivered high levels of customer service including assistance with sales/returns, technical issues, processing of online/ship-from-store orders, and conflict resolution in a timely fashion• Oversaw and administered the movement and recover of merchandise on the sales floor• Assisted store manager with optimal merchandise placement on the sales floor

  • Licenses & Certifications