Cody Dawson

Experience

• 

  Phillips Catering Company

  Oct 2011 - Aug 2015

  Catering Assistant

  This job is seasonal.I have worked for Phillips catering on and off due it being a seasonal job, on the site of Diggerland. It involved been quick on my feet at clearing tables once customers had left them, handling money, cooking food for customers, ensuring the cafe was clean at all times. I also run the sweet shop at times which shows that my manager has trust in me and that I am a responsible and reliable member of the business.

• 

  Arena Sqaure, Table Table (Whitbread)

  Oct 2012 - Aug 2015

  • Working under pressure during busy periods independently to ensure that all customers within my section have a great experience at the restaurant • Upselling menu items such as desserts and drinks (both alcoholic and non alcoholic) • Communicating with customers in a friendly manner, both when taking orders and when answering any questions they may have which could involve testing my product knowledge• Using a computerised till to put orders through as well as handling money – putting money into the till and giving customers their change as well as been in charger of a server so I need to ensure my money in there is correct at all time.• Knowing how to deal with complaints – apologise, report to a manager, offer a complimentary drink/dessert in most cases.• Bar Work - changing barrels, re stocking the fridges and wine shelves, ensuring stock rotation is done correctly, filling in all relevant book work. Show less • Developed people skills and team work through customer service• Worked under pressure in a variety of giving jobs such as being on the restaurant floor (clearing and setting tables and collecting glasses), and in the kitchen taking food out and making desserts, as well as serving alcohol on the bar and ensuring that I ID’d anyone who looked underage • Changed barrels and put away beer deliveries• Worked towards meeting targets and increasing sales• Trained new staff on the restaurant floor • Used technology such as computerised tills to put orders through, also handled money• Answered inbound calls and completed the correct paperwork for both table and party bookings• Run children’s parties both independently and with another member of staff Show less

  • Front of house team member

    Sept 2014 - Aug 2015

  • Front of House Team Member

    Oct 2012 - Sept 2014
• 

  The Old Toad

  Aug 2015 - Aug 2016

  Marketing manager

  I started a year long work placement in August at The Old Toad, and by November I gained the role of Marketing Manager. My roles at The Old Toad consist of kitchen work, bar tending, hosting and serving in the restaurant. I am continuing these roles, and have taking on the role of Marketing Manager which consists of:-Working closely with the events manager to design posters for events-Being responsible for all social media; Facebook, Twitter, Instagram; and expanding to other forms of social media-Make daily and weekly posters promoting the business-Manage and update The Old Toad website using Dreamweaver (currently looking at a new program to develop the website)-Consider ways to expand the social media footprint Show less

• 

  True North Brew Co. The York

  Sept 2016 - Jul 2017

  Bartender

  handling cashserving real ales and craft beer, as well as wine and spirits and cocktailskeeping the work area clean and tidyaiming to achieve targets

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  Sheffield Hallam University

  Sept 2016 - May 2017

  Placement rep
• 

  Brew Chimp

  Aug 2018 - Aug 2021

  Bar Manager

  Managing independent bars under the BrewChimp name - going forward from May 2021 it will be 3 bars and a restaurant. Working with local businesses we host a whole range of events from foodie Thursdays, beer & spirit tasting nights to live music nights! -Manage a team across all sites-Create weekly rotas over 7 days-Stock ordering weekly for all sites-Communicating with local businsses to organise event nights -Cellar management -Ensuring high levels of hygiene or kept throughout both sites-Interveiwing and hiring of new staff members -Staff training -Ensuring all staff members are happy in the work place-Organising team nights out to keep morale up-Cashing up-Communicating with beer reps/ spirit reps for new stock/POS-Responsible for keeping all social media platforms up to date Show less

• 

  Slimming World

  Jun 2021 - Jul 2023

  Slimming World Consultant
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  ÖL Brewery Bar

  Aug 2021 - Dec 2023

  Assistant Manager

  Collaborated with the General Manager to curate a dynamic and ever-evolving beer selection,comprising 8 taps and an extensive variety in cans and bottles, ensuring a unique and appealingoffering.Managed a team of 5 individuals, cultivating a collaborative and efficient work environment.Demonstrated excellent communication and customer service skills in a fast-paced environment.Built rapport with customers, offering advice on craft beer selections, and contributed to the growth oftakeout sales.Maintained a high level of integrity, reliability, and trustworthiness with a positive, driven, and self-motivating attitude.Utilised strong organisational skills and attention to detail in managing stock databases and staff rotas.Engaged creatively on social media, generating daily fun and informative posts. Show less

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  ACORN BREWERY OF BARNSLEY LIMITED

  Jul 2024 - Nov 2024

  Sales Manager

  Outbound & inbound sales calls-Managed and helped grow sales with existing and new customer base. Including free of tie customers, wholesale and Pub Companies using the CRM tool Brewman. As well as answering inbound customers questions and order taking.Outbound & Inbound Emails -Emailed customers from my account list in order to sell products and manage any debt management requirements. Managed the brewery inbox by dealing quickly and effectively with all enquiries.Face to Face Field SalesVisited new and existing customers to develop and grow sales.Off Trade CustomersDealt with off trade customers wishing to purchase product direct from the Brewery Shop and via the Website Show less

• 

  Don Valley Brewery

  Nov 2024 - now

  Brand Ambassador