Manmeet Singh

Experience

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  Infosys

  Sept 2013 - Oct 2015

  Production Support Analyst

  - Provide Application/Product Support- Generate customized reports and extract data for business analysis- Report Application issues raised by Operations, gather the requirements and ensure fix.- Documenting new functionalities implemented

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  MFIFLEX TECHNOLOGIES PRIVATE LIMITED

  Nov 2015 - Sept 2020

  Senior System Analyst

  - Provide Product support and ensure smooth functioning by troubleshooting/resolving technical issues- Responsible for SFDC configurations- Hold Product training sessions for clients- Participate in Product release cycles- Logging bugs using JIRA tool and closely working with Devs/QA- Responsible for system upgrades

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  Q2

  Oct 2020 - now

  Business Consultant

  - Work on servicing modules (Lease and Loan) and Origination- Work with BA`s for requirement gathering and translating them into Solution flows and Solution documents- Responsible for SFDC configuration, testing, deployment using change sets.- Resolving client`s issues, interacting directly with them on new enhancements and collaborating with Product/Professional Services to get those into Product pipeline or developing custom solutions