Manmeet Singh

Manmeet Singh

Production Support Analyst

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location of Manmeet SinghHillingdon, England, United Kingdom

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  • Timeline

  • About me

    Business Consultant | Banking | Lending | Fintech

  • Education

    • SACHDEVA PUBLIC SCHOOL

      2007 - 2008
      12th (non medical)

      Passed with 81.6%

    • SACHDEVA PUBLIC SCHOOL

      2005 - 2006
      10th

      Passed with 87.6%

    • Guru Gobind Singh Indraprastha University

      2008 - 2012
      Bachelor of Technology - BTech Electronics and Communications Engineering
  • Experience

    • Infosys

      Sept 2013 - Oct 2015
      Production Support Analyst

      - Provide Application/Product Support- Generate customized reports and extract data for business analysis- Report Application issues raised by Operations, gather the requirements and ensure fix.- Documenting new functionalities implemented

    • MFIFLEX TECHNOLOGIES PRIVATE LIMITED

      Nov 2015 - Sept 2020
      Senior System Analyst

      - Provide Product support and ensure smooth functioning by troubleshooting/resolving technical issues- Responsible for SFDC configurations- Hold Product training sessions for clients- Participate in Product release cycles- Logging bugs using JIRA tool and closely working with Devs/QA- Responsible for system upgrades

    • Q2

      Oct 2020 - now
      Business Consultant

      - Work on servicing modules (Lease and Loan) and Origination- Work with BA`s for requirement gathering and translating them into Solution flows and Solution documents- Responsible for SFDC configuration, testing, deployment using change sets.- Resolving client`s issues, interacting directly with them on new enhancements and collaborating with Product/Professional Services to get those into Product pipeline or developing custom solutions

  • Licenses & Certifications