Marisa Zappatore

Experience

• 

  University of Buenos Aires

  Mar 2003 - Dec 2003

  Assistant lecturer

  Delivered lessons in Statistics for the Business Administration degree for audiences of circa 200 people during 2003 and in the following years on an ad-hoc basis.

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  Accenture

  Jul 2006 - May 2011

  My main duties whilst in this role were to carry out all change management initiatives that came out as a result of a SAP implementation.I worked with blue chip companies designing and delivering training sessions for trainers (and in some scenarios directly to employees) to show the newly introduced processes and how these needed to be performed or recorded into SAP. I was in charge of the design of the courses content, schedule, logistics for large audiences.Clients: ● FIAT Argentina, Automotive (Training of SAP Implementation) ● Merck Argentina, Pharmaceutical (Training of SAP Implementation) ● Merck Mexico, Pharmaceutical (Change Management of SAP Implementation) ● Repsol YPF Argentina, Oil and Gas (Organisation Structure Analysis, Organizational Design and Training). Show less

  • HR Transformation and Change Management Consultant at Unilever

    Mar 2010 - May 2011

  • PMO and Change Management Senior Analyst

    Jan 2009 - Mar 2010

  • Change Management Analyst – SAP Implementations

    Sept 2007 - Jan 2009

  • HR Reporting Analyst

    Jul 2006 - Sept 2007
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  Ernst & Young

  Aug 2011 - Jun 2012

  HR People Consultant

  Whilst working at Ernst & Young, I had a two-faced role, on one side, I focused on internal recruitment and on the other hand, I was the project manager for HR projects focusing specifically on employee engagement.

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  Telefónica Digital

  Jun 2012 - Jun 2014

  In this role, I was responsible for the gathering and definition of the HR processes for the company in order to standarise them across and to set up the system configuration.I ran several workshops and focus groups in order to gather the 'as is' and to train our internal stakeholders in the new processes and how to use the newly implemented system. I travelled to different locations (including Spain and South America) to deliver the training and to liaise with all affected parties to improve acceptance levels.I worked under extremely tight deadlines and schedules in very fast paced environments. Show less

  • HR Business Partner

    Aug 2013 - Jun 2014

  • HR Global Projects Manager

    Jan 2013 - Aug 2013

  • HR Process Design Lead - Workday HR system implementation

    Jun 2012 - Jan 2013
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  Self-Employed

  Apr 2014 - now

  Business Partner and co-founder

  Our company designs and manufactures beautiful vegan fashion accessories and we also use sustainable materials as much as we can.We sell online in six markets. Our customers are our priority #1 and we will go above and beyond to exceed their expectations and experience with us. We strive for better and for excellence for our customers, the people who work with us, the environment, animals and the communities around us.My day to days tasks are very varied and not one task is similar to another. I face new challenges every day as I have to learn how to do new tasks, projects and processes on my own by self-learning.My tasks range from product design, marketing, social media management, SEO, recruitment, staff coaching, organise and supervise inspections for suppliers, freight forwarding and warehousing, new projects, accounting and reporting just to mention a few. Show less

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  EDF Energy

  Jul 2014 - Jun 2016

  HRBP Consultant

  I worked as a HR Business Partner so my responsibilities were of a generalist nature.I was the main HR point of contact for my business areas where I built strong relationships with the Heads of each area and line managers. I coached them and worked together for the successful implementation of the HR policies in order to increase employee engagement and to achieve my areas' HR goals successfully.I led and participated in all main HR processes such as: restructures, employee relations cases, annual appraisals, pay review and bonus implementation, recruitment, training, design bespoke plans for talent retention of high potentials, partnered with the Health and Safety team and Occupational Health to implement wellbeing initiatives, etc.I was also responsible for delivering specific projects and for keeping HR records up to date in SAP. I was in charge of building and delivering the monthly headcount report for all corporate affairs areas and worked closely with the financial controller to make sure figures were correct. Show less

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  Maritime and Coastguard Agency

  Jan 2020 - Feb 2022

  Project Manager Talent and Capability
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  Driver and Vehicle Standards Agency (DVSA)

  Feb 2022 - now

  Senior L&D Manager Customer Relations