Amir Ajaz

Experience

• 

  Bin Majid Hotels & Resorts,UAE

  May 2008 - Jun 2011

  IT Administrator & Supervisor

  •Designed, integrated, and troubleshooter Microsoft systems.•Managed Microsoft Windows Server 2003/2008 and Exchange Server environments.•Maintained LAN/WAN/WLAN networks.•Deployed Microsoft ISA Server 2006 & TMG for network security.•Implemented WLAN and network security solutions.•Led teams through various project phases.•Configured SVN (Subversion) Server for data backup.•Provided IT support for Windows XP/Vista/7/8 systems and performed Ghost imaging.•Uploaded and updated data on company website using web panel.•Supervised transportation department operations including documentation, chauffeur service statements, traffic fines, Salik, cheque collection, invoicing, proofreading statements, and designing brochures. Show less

• 

  Umer Computers and Network Solutions

  Feb 2012 - Dec 2015

  System and Network Administrator/ Engineer

  •Designed, integrated, and troubleshooter Microsoft systems.•Managed Microsoft Windows Server 2003/2008 maintenance.•Oversaw Microsoft Exchange Server, Outlook, and email configurations.•Maintained LAN/WAN/WLAN environments.•Deployed Microsoft ISA Server 2006 & TMG.•Implemented WLAN and network security solutions.•Led teams through various project phases.•Configured SVN (Subversion) Server for backups.•Provided IT support for Windows XP/Vista/7/8 systems, including Ghost imaging. Show less

• 

  Maples Hotel Supplies

  Dec 2015 - now

  oIncreased client retention through targeted B2B/B2C engagement, generating substantial new business.oSpearheaded market research leading to enhanced sales and improved market penetration.o Led development of an e-commerce platform, improving website traffic and conversion rates.o Negotiated and closed high-value contracts, securing long-term partnerships.o Optimized sales strategies, resulting in consistent year-over-year revenue growth.o Expanded client base across multiple regions including GCC, Africa, and Europe.𝗦𝗮𝗹𝗲𝘀 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀;o Increased client retention by 20% through targeted B2B/B2C engagement strategies.o Generated AED 500K+ from market analysis leads, contributing to 15% sales growth.o Achieved 12% market share growth with effective sales strategies.o Drove 5% growth in international sales through global insights and tailored approaches.o Boosted sales by 15% via strategic partnerships at 10+ industry events.o Negotiated 100+ client contracts, achieving 10% year-over-year revenue growth.o Expanded client base by 10% across GCC, Africa, Europe, and South Asia.o Closed AED 1M+ in new business, establishing long-term partnerships. Show less • Organized sales visits and demonstrated products to potential clients.• Established new business relationships and maintained accurate records.• Attended trade exhibitions, conferences, and meetings to promote products.• Reviewed sales performance regularly for improvement opportunities.•Negotiated contracts to secure deals and achieve targets.•Managed international sales and purchases smoothly.•Provided consistent high-quality customer service for client satisfaction.•Supported sales activities and addressed management needs.•Identified and cultivated relationships with potential new customers.•Resolved issues and encouraged purchases to drive sales growth.•Maintained strong relationships with existing customers for repeat business.•Established sales standards to ensure team effectiveness.•Prepared and presented detailed sales reports to senior management.•Stayed informed on technical aspects of products for client inquiries.•Tracked sales data meticulously to meet quotas and targets.•Conducted market research on competitor products and industry trends.•Coordinated sales efforts for new 3/5/7-Star hotel projects and their Bill of Quantities (BOQs). Show less •Coordinated sales team schedules, managed documents, and communicated relevant information.•Ensured availability of sales-related equipment and materials.•Addressed customer complaints and provided after-sales support.•Processed orders accurately and promptly.•Communicated unforeseen delays or issues to clients.•Handled administrative tasks for the Sales Department.•Followed up on sales orders and delivery dates via phone, email, and written correspondence.•Responded to sales inquiries promptly and professionally.•Assisted in determining pricing for quotes, promotions, and negotiations.•Prepared weekly and monthly sales reports.•Managed Microsoft Windows Server 2008 Active Directory Domain Controllers and Backup Domain Controllers.•Ensured the security and maintenance of systems.•Maintained DHCP and FTP Servers.•Installed, configured, troubleshooter, and upgraded WLAN, LAN, WAN technologies.•Provided helpdesk and IT support for internal and remote users.•Updated and maintained the Company website using FileZilla. Show less

  • Sales & Business Development | E-Commerce Project Manager

    Feb 2020 - now

  • Senior Sales Executive

    Oct 2017 - Feb 2020

  • Sales Representative & IT Administrator

    Dec 2015 - Oct 2017