Marvin Lawson

Marvin Lawson

Order Control Analyst

Followers of Marvin Lawson445 followers
location of Marvin LawsonAtlanta Metropolitan Area

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  • Timeline

  • About me

    Inside Sales Representative

  • Education

    • Valdosta State University

      -
    • Brevard College

      2011 - 2013
      Bachelor of Arts (B.A.) Business and Organizational Leadership

      Activities and Societies: Division II Collegiate Football

  • Experience

    • CPO Commerce, Inc.

      Nov 2013 - Jun 2015
      Order Control Analyst

      monitor orders placed on alternate channels such as Amazon, EBay, Sears, and Walmart for suspicion of fraud; cancel or verify customers order prior to shipping.

    • AT&T

      Jun 2015 - May 2017
      Service Manager

      Collaborate with various departments to create action plans to address opportunities for the customer, service issues and / or billing escalations. Interact with customers prior to and or after sale to develop and maintain positive customer relations. Use online tools to extract, analyze and customize data for stewardship reports that include provisioning, maintenance and billing items. Use various systems to troubleshoot problems and determine possible resolutions or department to refer problem to. Promote and educate the customer on the on line servicing and billing tools available. Show less

    • Enterprise

      May 2017 - Feb 2023
      • Branch Manager

        Apr 2022 - Feb 2023
      • Assistant Manager

        Mar 2018 - Apr 2022
      • Management Trainee

        May 2017 - Dec 2018
    • Enterprise Fleet Management

      Feb 2023 - Feb 2025
      Account Executive
    • Enterprise Car Sales

      Feb 2025 - Apr 2025
      Sales Consultant
    • Moneypenny USA

      Mar 2025 - now
      Inside Sales Representative
  • Licenses & Certifications

    • Six Sigma Black Belt Professional (SSBBP)

      Management and Strategy Institute
      Mar 2015
      View certificate certificate