Flavia Orgaz

Flavia orgaz

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location of Flavia OrgazSpain
Phone number of Flavia Orgaz+91 xxxx xxxxx
Followers of Flavia Orgaz547 followers
  • Timeline

    Jan 2015 - Jan 2016

    Executive Management Assistant

    Estrategas en Comunicación
    Mar 2016 - Jun 2019

    Sales & Marketing Specialist

    Bolivia Branding
    Santa Cruz, Bolivia
    Jul 2019 - Mar 2021

    Marketing & Sales Coordinator

    Pandora
    Sept 2022 - Mar 2024

    Account Executive (CDG)

    Circana
    Current Company
    May 2024 - now

    Customer Success Manager - EMEA

    Confluent
  • About me

    Customer Success Manager - EMEA @Confluent

  • Education

    • Universidad privada boliviana

      2011 - 2015
      Bachelor's degree marketing and logistics
    • Miami ad school buenos aires

      2021 - 2021
      Marketing digital digital marketing and multimedia content
    • Eae business school

      2021 - 2022
      Master in psychology and customer behavior
    • Universidad privada boliviana

      2017 - 2017
      Corporate marketing
    • Escuela de creativos elearning

      2020 - 2020
      Economic conduct - customer behavior psychology and behavior studies
  • Experience

    • Estrategas en comunicación

      Jan 2015 - Jan 2016
      Executive management assistant

      • Streamlined the executive agenda, facilitating both internal and external company meetings.• Supervised and compiled reports for various projects and campaigns undertaken by the company.• Generated reports and presentations, evaluating the effectiveness of project and campaign execution.

    • Bolivia branding

      Mar 2016 - Jun 2019

      • Managed a team of 5 sales representatives by setting OKRs, business plans and strategies.• Guided the sales team in surpassing monthly targets working with pipeline tools, sales techniques, and negotiations, among others.• Managed key accounts like ABInBev and Samsung, overseeing the production and implementation of advertising materials nationwide by establishing ourselves as their exclusive and principal supplier.• Successfully administered budget allocations for client campaigns and projects, with several exceeding €300,000.00 by cross-selling complementary products tailored to specific usage occasions, thereby contributing to clients surpassing their annual targets. Show less • Built the company’s client portfolio based on client industry, seasonality, client size and potential.• Pipeline generation, prospecting and visiting clients, qualifying and progressing deals achieving over 30% of the target quarter to quarter.• Directed client accounts across divers sectors, including telecommunications (Huawei), brewery (ABInBev), bank (BCP) and construction (Faboce). Helping them launch new products, campaigns and open seven different stores between 2016 and 2018.• Contributed to sales forecast by leveraging insights of sales cycles per industry, seasonality and client expectations and budgets derived from client account management and executed projects.• Target achievement: 129%. Show less

      • Sales & Marketing Specialist

        May 2018 - Jun 2019
      • Sales Executive

        Mar 2016 - Apr 2018
    • Pandora

      Jul 2019 - Mar 2021
      Marketing & sales coordinator

      • Managed 19 sales representatives in 3 stores in 2 different cities. • Developed sales forecasts grounded in consumer behavior, seasonality and corporate objectives.• Directed in-store campaigns and activities aimed at boosting sales to meet monthly objectives.• Orchestrated impactful visual marketing campaigns and commercial displays, collaborating with external stakeholders, suppliers, marketing agencies, digital marketing experts, and BTL partners.• Business Growth: 170% vs. YA. Show less

    • Circana

      Sept 2022 - Mar 2024
      Account executive (cdg)

      • Manage key accounts in FMCG, overviewing their sales and analyzing relevant KPIs in the Spanish market. • Identify new business opportunities and optimize outcomes up to 108% by understanding clients' current situation, vision and market behavior.• Develop strong relationships with clients, enabling the tailored sale of custom studies designed to meet their specific requirements.• Business Growth: 125% vs. YA.

    • Confluent

      May 2024 - now
      Customer success manager - emea

      Managing a portfolio of customers in a range of industries. Responsible for customer satisfaction through a personal, value-based coverage, ultimately resulting in accelerating our customers’ growth and success. “Our success is our customer’s success”

  • Licenses & Certifications