Michael Baggett

Experience

• 

  University of North Texas

  Jan 1998 - Jan 2010

  Computer Systems Manager at the Division of Student Development and Enrollment Management (DSDEM) at UNT. At one time or another during my time in the DSDEM I have supported each of the departments and had many roles. My duties have included active directory management, backup operations, disaster recovery, building and managing firewalls, building and managing servers, deploying new workstations, data security compliance (FERPA and HIPAA), software license compliance, support and user documentation, desktop and server support, inventory, maintaining support agreements and warranties, maintaining video surveillance servers, supervising part-time, full-time and student employees. Employment with the DSDEM was in two positions: Computer Support Specialist and Computer Systems Manager. Show less

  • Computer Systems Manager

    Jan 2001 - Jan 2010

  • Computer-Based Testing Supervisor

    Jan 1998 - Jan 2001
• 

  The College of Visual Arts and Design @ University of North Texas

  Jan 2010 - Jan 2022

  Senior IT Support Manager

  Oversees and develops all information technology resources within the College of Visual Arts and Design: Datacenter Operations (servers, virtual and physical), Cloud Services management, Information Security and Compliance, Service Desk, Classrooms, Labs, Conference Rooms and Collaboration Spaces, Exhibition Spaces, Digital Signage, Social Media strategy, Faculty Research Support, and Remote Computing. Provides strategic and budgetary planning for all Information Technology resources for the college. Show less

• 

  University of North Texas

  Nov 2021 - now

  Assistant Dean | Director of Information Technology at the College of Visual Arts and Design @ UNT

  Oversees and develops all information technology resources within the College of Visual Arts and Design: Datacenter Operations (servers, virtual and physical), Cloud Services management, Information Security and Compliance, Service Desk, Classrooms, Labs, Conference Rooms and Collaboration Spaces, Exhibition Spaces, Digital Signage, Faculty Research Support, and Remote Computing. Provides strategic and budgetary planning for all Information Technology resources for the college. Provides the development and support of campus-wide resources related to physical and remote lab computing, software purchases for students (webstore), remote access computing, and IoT and Raspberry Pi solutions. Show less