Rachel Olujuyigbe

Rachel Olujuyigbe

Customer Administration Manager

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  • Timeline

  • About me

    Experienced Data Analyst | 10+ Years in Tech | Specializing in Data-Driven Insights & Business Solutions

  • Education

    • Ekiti State University, Ado Ekiti,Ekiti state

      2008 - 2011
      Bachelor of Science (B.Sc.) Chemistry
    • Udacity

      -
      Nanodegree Data Analyst
  • Experience

    • Total IT Nigeria

      Sept 2013 - Jul 2015
      Customer Administration Manager
    • Jasna Eclectic Resources Limited,

      Sept 2015 - Sept 2016
      Information Technology Manager
    • Maybrands Limited

      Sept 2016 - Mar 2019
      Web Analyst

      Vigilantly monitored and enhanced e-store metrics, strategicallyoptimizing customer journeys for enhanced user experiences andconversions• Extracted strategic insights by meticulously analyzing performance datafrom promotional campaigns and customer behavior using GoogleAnalytics• Innovatively designed and implemented an analysis model, resulting in asignificant surge of online sales by up to 50% and a remarkable 23%reduction in cart abandonment rates.

    • Venture Garden Group

      Jul 2019 - Aug 2022

      Led data quality control efforts by conducting rigorous data auditing andvalidation, ensuring the accuracy and reliability of critical datasets• Drove the creation and dissemination of routine and ad hocreports/metrics• Maintained active involvement in project teams, facilitating updates,process enhancements, and systematic issue reviews• Collaborated cross-functionally with technical experts and business units toengineer optimal reporting mechanisms, enhancing the effectiveness ofdata-driven insights. Show less

      • Data Analyst

        Apr 2021 - Aug 2022
      • IT Operations Support officer

        Jul 2019 - Apr 2021
    • United Capital Plc

      Sept 2022 - Jan 2024
      Data Analyst

      Data Team Development: Built a data team from the ground up, leadinginitiatives to streamline data processes and drive the strategic use of dataacross departments.• Legacy Data Transformation: Spearheaded a large-scale legacy customerdata clean-up initiative, improving the accuracy and reliability of over 50years of data and enhancing reporting efficiency.• Real-time Dashboard Creation: Pioneered the design and development ofa comprehensive financial dashboard, enabling real-time insights into keyperformance metrics for group companies, and contributing to data-drivendecision-making.• Business Process Automation: Conceptualized and implementedautomation processes across the business, boosting operational efficiencyand delivering impactful results within the first three months.• Cross-functional Collaboration: Worked closely with leadership andstakeholders to understand business requirements and deliver analyticalsolutions tailored to their needs, optimizing decision-making processes.• Demonstrated rapid impact, conceptualizing and implementing threevital processes within the first three months of joining the group. Show less

    • EMazing-retailing

      Jan 2024 - now
      Data Analyst

      Comprehensive Data Analysis: Applied advanced statistical techniquesand conducted hypothesis testing to analyze complex datasets, deliveringactionable insights to stakeholders for data-driven decision-making.• Python Proficiency: Leverage Python extensively for data cleaning,transformation, and analysis. Develop and maintain custom Python scriptsto automate repetitive data processing tasks.• Statistical Analysis: Conduct hypothesis testing and other statisticalanalyses to validate survey results. Apply advanced statistical techniquesto understand and model survey respondent behavior.• Cross-functional Collaboration: Worked closely with product, marketing,and development teams, translating complex analytical findings intoclear, practical recommendations, fostering informed decision-makingacross departments. Show less

  • Licenses & Certifications

    • Microsoft Power BI

      Udemy
      Sept 2017
    • Google Data Analytics Professional Certificate

      Coursera
      Jan 2022
      View certificate certificate
    • Data Analytics Essentials

      Udemy
      Jan 2020
    • Data Analyst Nonodegree

      Udacity
      Nov 2022
      View certificate certificate