
Rachel Olujuyigbe
Customer Administration Manager

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About me
Experienced Data Analyst | 10+ Years in Tech | Specializing in Data-Driven Insights & Business Solutions
Education

Ekiti State University, Ado Ekiti,Ekiti state
2008 - 2011Bachelor of Science (B.Sc.) Chemistry
Udacity
-Nanodegree Data Analyst
Experience

Total IT Nigeria
Sept 2013 - Jul 2015Customer Administration Manager
Jasna Eclectic Resources Limited,
Sept 2015 - Sept 2016Information Technology Manager
Maybrands Limited
Sept 2016 - Mar 2019Web AnalystVigilantly monitored and enhanced e-store metrics, strategicallyoptimizing customer journeys for enhanced user experiences andconversions• Extracted strategic insights by meticulously analyzing performance datafrom promotional campaigns and customer behavior using GoogleAnalytics• Innovatively designed and implemented an analysis model, resulting in asignificant surge of online sales by up to 50% and a remarkable 23%reduction in cart abandonment rates.

Venture Garden Group
Jul 2019 - Aug 2022Led data quality control efforts by conducting rigorous data auditing andvalidation, ensuring the accuracy and reliability of critical datasets• Drove the creation and dissemination of routine and ad hocreports/metrics• Maintained active involvement in project teams, facilitating updates,process enhancements, and systematic issue reviews• Collaborated cross-functionally with technical experts and business units toengineer optimal reporting mechanisms, enhancing the effectiveness ofdata-driven insights. Show less
Data Analyst
Apr 2021 - Aug 2022IT Operations Support officer
Jul 2019 - Apr 2021

United Capital Plc
Sept 2022 - Jan 2024Data AnalystData Team Development: Built a data team from the ground up, leadinginitiatives to streamline data processes and drive the strategic use of dataacross departments.• Legacy Data Transformation: Spearheaded a large-scale legacy customerdata clean-up initiative, improving the accuracy and reliability of over 50years of data and enhancing reporting efficiency.• Real-time Dashboard Creation: Pioneered the design and development ofa comprehensive financial dashboard, enabling real-time insights into keyperformance metrics for group companies, and contributing to data-drivendecision-making.• Business Process Automation: Conceptualized and implementedautomation processes across the business, boosting operational efficiencyand delivering impactful results within the first three months.• Cross-functional Collaboration: Worked closely with leadership andstakeholders to understand business requirements and deliver analyticalsolutions tailored to their needs, optimizing decision-making processes.• Demonstrated rapid impact, conceptualizing and implementing threevital processes within the first three months of joining the group. Show less

EMazing-retailing
Jan 2024 - nowData AnalystComprehensive Data Analysis: Applied advanced statistical techniquesand conducted hypothesis testing to analyze complex datasets, deliveringactionable insights to stakeholders for data-driven decision-making.• Python Proficiency: Leverage Python extensively for data cleaning,transformation, and analysis. Develop and maintain custom Python scriptsto automate repetitive data processing tasks.• Statistical Analysis: Conduct hypothesis testing and other statisticalanalyses to validate survey results. Apply advanced statistical techniquesto understand and model survey respondent behavior.• Cross-functional Collaboration: Worked closely with product, marketing,and development teams, translating complex analytical findings intoclear, practical recommendations, fostering informed decision-makingacross departments. Show less
Licenses & Certifications

Microsoft Power BI
UdemySept 2017- View certificate

Google Data Analytics Professional Certificate
CourseraJan 2022 
Data Analytics Essentials
UdemyJan 2020- View certificate

Data Analyst Nonodegree
UdacityNov 2022
Languages
- enEnglish
- yoYoruba
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