Riti Brooks

Riti brooks

bookmark on deepenrich
Followers of Riti Brooks934 followers
  • Timeline

  • About me

    Client Success Manager @ Moody's | PMP certified | Banking, FinTech and Risk Management

  • Education

    • University of toronto

      2004 - 2009
      Honours bachelor of arts industrial relations and crime, law & deviance

      Completed a double major in Business & Law. The Business aspect of the degree focused on Management, Operations & Industrial Relations to learn how best to work whether cross functionally, across industries or as an internal team. The goal being to maximize productivity and growth while ensuring business operations are effective and management is motivational & driving key performance indicators. The Law aspect of the degree focused on Crime, Law and Deviance with a goal to… Show more Completed a double major in Business & Law. The Business aspect of the degree focused on Management, Operations & Industrial Relations to learn how best to work whether cross functionally, across industries or as an internal team. The goal being to maximize productivity and growth while ensuring business operations are effective and management is motivational & driving key performance indicators. The Law aspect of the degree focused on Crime, Law and Deviance with a goal to understand how society functions as a whole, what metrics are used to control & maintain order and what leads certain individuals to deviant against the law. Furthermore, techniques that can be used to predict, prevent and rehabilitate deviant behaviour. Show less

  • Experience

    • Td

      Oct 2005 - Mar 2016
      • Project Manager & Project Analyst II

        May 2014 - Mar 2016
      • Manager of Customer Service

        Mar 2012 - May 2014
      • Financial Services Representative

        Sept 2009 - Mar 2012
      • Customer Relations Coordinator

        Oct 2007 - Sept 2009
      • Customer Service Representative

        Oct 2005 - Oct 2007
    • Dun & bradstreet australia and new zealand

      Apr 2016 - Oct 2016
      Operations team lead
    • Citco (canada) inc.

      Mar 2017 - Jun 2017
      Team supervisor
    • 9ine consulting

      Sept 2017 - Dec 2017
      Project management consultant
    • Bloomberg lp

      Jan 2018 - Jun 2020
      • Sales & Analytics Specialist

        May 2019 - Jun 2020
      • Customer Account Management & Support

        Jan 2018 - May 2019
    • Remote global ltd

      Nov 2020 - Oct 2022
      Customer success management consultant
    • Fundapps

      Nov 2022 - Jul 2024
      Client success manager
    • Moody's

      Jul 2024 - now
      Assistant director – customer success management
  • Licenses & Certifications

    • Project management professional

      Project management institute
      Jun 2013
  • Volunteer Experience

    • Mentor

      Issued by Big Brothers Big Sisters of Canada on Sept 2014
      Big Brothers Big Sisters of CanadaAssociated with Riti Brooks
    • Fundraiser

      Issued by Doctors Without Borders (MSF) Southern Africa on Oct 2015
      Doctors Without Borders (MSF) Southern AfricaAssociated with Riti Brooks