
Timeline
About me
Service & Solutions Manager - Michelin North America
Education

Collège inter-dec, montréal
2006 - 2009Marketing graduated
Mchs
1998 - 2003
Concordia university
2009 - 2012Women's studies international business & marketing graduated
Experience

Cafe holt - holt renfrew
Jan 2009 - May 2012Head bartenderManaged the operations, orders, wine & alcohol drink list. Supported the Chef in planning, leading & organizing both private and in-store events. Accountable for weekly analysis of restaurant business for servers and cooking staff. Developed other Hostess & Wait staff to reduce seasonal staffing capacity risks. Maintained healthy, productive relationships with Wait staff by consistently allocating guests with transparency. Responsible for upkeep of restaurant, wine cellar & relationships with distributors. Show less

Training mobs
Jun 2009 - May 2012Event coordinatorOrganized, coordinated & lead sports specific and marketing events. Helped develop market for company across both Canada and the USA.

Lululemon athletica
Mar 2011 - Jun 2016ManagerManages different pillars of our retail store business including our community and inventory. Leads team on the floor to successfully operate the business.Successfully managed inventory sell-through through two quarters by deploying strong merchandising strategies, memorable window displays, and product testing within the community. Responsible for daily monitoring of store merchandising and inventory management (planned v. actual) activities.Successfully organized and managed four high-attendance (500+) regional community outreach events through careful execution to project plan. Developed a sustainable Community Ambassador pipeline made up of target customers and local athletes to support the business’ product testing and community relations needs. Applied corporate values in daily activities as a means to attract like-minded talent and foster an engaged, collaborative team environment. Partners with store manager to improve store Profit & Loss results through improved expenses and labor cost control. Show less

Mansfield athletic club
Jun 2013 - Dec 2016Personal trainer-Personal Trainer focusing on rehabilitating basic functional movements-Strength & Conditioning-Endurance training-Biosignature Level 1-MACROnutrient Nutrition Consulting-Crossfit level 1, Strongman certification, Mobility certification

Michelin
Dec 2016 - nowManaged successful long-term relationships in San Diego and Imperial County, California with B2B and B2C customers consisting of both distribution accounts (dealers) as well as end-user accounts (transportation companies) to grow revenue, implement safety procedures or trainings, lower operating costs, increase customer satisfaction, and improve employee engagement.Developed pricing strategies to position company’s product and servie offerings and implemented technology and digital platforms to improve efficiency and profitability. Analyze market trends and identify share-of-account within territory; identify opportunities to grow the business through SWOT analysis and other market intelligence tools.Served on numerous tasks forces (Women's LEAN IN Network, TireValue and Urban Services platform) to improve processes and provide feedback to upper management and marketing. Show less
Service & Solutions Manager
Oct 2021 - nowTerritory Business Manager
Dec 2016 - Oct 2021
Licenses & Certifications

Biosignature level 1
Polliquin group
Landmark forum
Jun 2012
Volunteer Experience
Kitchen aid
Issued by Fondation La rue des Femmes on Jan 2010
Associated with Sarah Fortin Burroughes
Languages
- enEnglish
- frFrench
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