Anita Taylor

Experience

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  Sun International

  Jan 1999 - Mar 2002

  System used: Fidelio, Saflock Scope and general purpose of the position• Responsible to manage and control the Front Office Department, in the absence of the Front Office Manager, and its staff members and to ensure that all duties are performed correctly and in a timely manner in accordance with set standards of The Sun City Hotel. Scope and general purpose of the positionDevelopment of managers that are able to pre-empt and maintain the futuristic demands facing the hospitality industry• Holistic development of all managerial dimensions for the Hospitality Industry involving exposure and multi-skilling across all operational and functional areas.

  • Front Office Assistant Manager - Sun City Main Hotel and Casino

    Jun 2000 - Mar 2002

  • Resort Liaison Officer - Sun City Auxiliary

    Jan 1999 - May 2000
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  Legacy Hotels & Resorts

  May 2002 - Dec 2004

  Systems used: Fidelio 6.20, Midas, SaflockScope and General purpose of the positionResponsible for the Front Office function at The Michelangelo Hotel.Duties Include• Manage the Front Office according to established company policies and procedures as well as standards set out by Leading Hotels of the World• Management and control of all Front Office staff• Daily reports and listings• Revenue control• Manage group arrivals and required accounting procedures• Planning, training, discipline and ‘O’ status• Recruitment and uniforms• Involved in the soft refurbishment of the hotel Show less

  • Front Office Manager -The Michelangelo Hotel

    Sept 2002 - Dec 2004

  • Front Office Assistant Manager - The Michelangelo Hotel

    May 2002 - Sept 2002
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  Seymour Hotels of Jersey

  Jan 2004 - Jul 2006

  Reservations Manager

  Systems used: Visual 1, Microsoft Outlook, InternetScope and General purpose of the positionResponsible for the Reservations function at the Merton HotelDuties Include• Achieving reservations Targets in accordance with the budgeted average room rate, room nights and revenue• Training of new Reservations Clerks and Reception staff in reservations• Drawing up a Reservations SOP and Training manual• Drawing new floor plans for internal use• Managing Free Sale and Allocation• Managing room inventory on various Extranet sites; Expedia, Gulliver’s, Travelclick/Vantis, Active Hotels, Local Tourism Bed Bank, Superbreak, CITS, Lastminute.com, Rates to Go• Managing Hotel over booking and introducing over booking to the hotel• Sending out pre-payment requests• Managing a numerous amount of different rates and special offers • Managing flight and ferry bookings• Organisation of contracts• Making targets visible in reservations • Drawing up daily, weekly and monthly check lists Show less

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  Aida Estate Agency Onrus/Chas Everitt/Rawson Properties

  Sept 2006 - Nov 2010

  Real Estate Agent / Office Administaror /PA

  I had my twins early on the 25 November 2010 and opted to stay at home with them for the first 3 years.

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  Concepts in Flavour (Pty) Ltd

  Jun 2013 - now

  Director co-owned company (HR, Finances, Admin, Suppliers)
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  McCulloch and Partners

  Mar 2019 - now

  Payroll and Administration officer