Tendai Kadyamoto

Experience

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  TIMES OF ZAMBIA

  Jun 2015 - Aug 2015

  Business Journalist

  Wrote Business news stories for the paperCovered business events in the countryTook photographs for the business desk

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  Lusaka Star Online Newspaper

  Oct 2015 - Sept 2017

  Business Editor

  Conduct diary sessionsEdit news storiesWrite Articles

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  SOS Children's Village Zambia

  Oct 2016 - Dec 2016

  Public Relations Intern

  Delivered content for social media and website dissemination.Documented success storiesAssisted in Press release, Speech and Report writing.Updated and wrote children’s reports such as departure notices, letters and children’s success stories to sponsors.Assisted in workshop, events organization and facilitating of different children’s programmes.

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  Young Emerging Farmers Initiative

  Jun 2017 - Apr 2018

  Publicity Communications Intern

  Documented and captured YEFI projects and operation dataDelivered content for social media and website dissemination.Monitored and managed social media platformsWrote daily and weekly articles and reports.Documented Success StoriesHandled clients’ inquiries and scheduled meetings.Assisted with administrative duties.

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  Unicaf University

  May 2018 - Dec 2021

  Client Aquisition - Junior Student Services Advisor

  Providing quality assistance and in-depth product knowledge to both international and local clients via phone, email and in person about Unicaf and its UK Partner universitiesAssessing client needs based on current objectives, supply and demand.Liaising with the sales and marketing team leaders to determine and track progress of the best programmes and campaigns to promote or withdraw.Undertaking and managing escalations to the relevant departmentMeeting daily, weekly and monthly sales and call targetsLiaising with admissions and finance teams regarding enrollments and paymentsUpdating that applicants correct information in CRM and student portals. Show less

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  Unicaf

  Jan 2022 - Jun 2024

  Client Aquisition - Senior Student Services Advisor

  Effectively coordinating with clients in a timely manner to obtain their information and provide information about the company and gain buy-in as well as offer necessary feedback to improve and maintain relationships.Evaluating customer inquiries, current objectives, and market demand to understand and address their specific needs effectively.Effectively overseeing the resolution of customer complaints and queriesEfficiently handling the data capture of all customer complaints and queries to update the database to enable swift resolutions.Collaborating with sales and marketing team managers to determine and track the progress of the best campaigns to promote or withdraw.Tracking the progress of campaigns and their impact on brand awareness and sales.Coordinating with relevant departments such as admissions and finance teams regarding enrollments and processing payments.Compiling monthly sales reports to track performance and progress towards meeting sales targets.Monitoring the productivity of the assigned junior client acquisition officers and provide constructive feedback and coaching.Facilitating trainings for clients on the use of online platforms and services related to our products.Participating in all company-organized workshops, activations, and customer engagement events to promote the brand and maintain a strong customer relationship. Show less

• 

  GIZ Zambia

  Aug 2024 - now

  Develop a comprehensive communications strategy for the project and implement it in an efficient way in line with the requirements of the Commissioning Parties and GIZ corporate design rules.Work closely with the project’s technical team to gather information/ data and make use of quantitative and qualitative data to communicate project outreach and impact.Visualize and create professional-quality content; online stories and print collateral (Project Brief & Fact Sheets, success stories, newsletters and articles etc.).Create quality and engaging content for GIZ Zambia’s digital portals.Serve as the focal point for all communications’ related materials/ issues.Monitor, evaluate, anticipate and respond proactively where it is deemed necessary, to all relevant news and information.Ensure that all communication activities and materials are contributing towards the project’s communications strategy.Create communications/ giveaway products to increase the project’s visibility.Procurement of event and communication materials. Coordination and procurement processes for successful implementation.Compile and securely store pre and post event analysis, stakeholder correspondence and material for learning. Show less Support advocacy efforts by helping develop strategies, communication materials, and reports for stakeholders.Contribute to the development of advocacy materials and strategies, with a focus on integrating womens, youth, children, and people with disabilities’ voices into justice, accountability and transparency issues.Actively participate in event planning, monitoring, and execution. Support in the procurement of event and communication materials. Support coordination and procurement processes for successful implementation.Compile and securely store pre and post event analysis, stakeholder correspondence and material for learning.Ensuring effective communication and collaboration with key stakeholders.Writing of social media articles, creating engaging digital media content and other communication products.Assist in the preparation of communication reports, presentations, and briefing materials Show less

  • Jr. Communications Specialist - GIZ Strengthening Girls' Rights!

    Feb 2025 - now

  • Communication Trainee - Enabling Access to Justice, Civil Society Participation and Transparency

    Aug 2024 - Feb 2025