Roberto Esparis

Experience

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  IT Convergence

  Jan 2009 - Nov 2012

  Network Engineer

  Responsibilities: Configure Cisco 871 and 881 for Home office (NHRP VPN). Configure VPN between Juniper Netscreen SSG550 and SSG5 for Customers ASA 5500: Tunnels, failover, access-list. Administration Cisco Call Manager 7.1.3.30000-1 Administration Cisco Unity 7 Administration in Cisco Presence Set up Router Cisco 3800 series and Switches Catalyst 3560 for Remote Office Installation and full configuration of Cacti (monitoring server) Windows 2003 server administration (DHCP,DNS, Active Directory) Installation, configuration and administration of XMedius Fax server v6.5 Admin VMware Responsible for migration from Microsoft Exchange 2003 to Google Apps for 500 users. Configuration BlackBerry Enterprise Server Provide bilingual technical support for US, Mexico and India users. On Call Support Show less

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  Chevron

  Nov 2012 - Feb 2014

  Network Engineer

  Responsibilities: Tshoot daily basis networking issues Champion of Network devices Compliance EMC Voyence Administrator Tacacs SME Splunk Administrator Voyence SME Configure AAA on Network devices based on Corporate Policies (Riverbed, Cisco, Juniper) Implement information risk standards on Networking devices Working with local and international carriers (ISP) and vendors

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  Cisco

  Feb 2014 - Aug 2015

  Network Consulting Engineer

  Cloud Admin for Cisco Energy Management Cloud (CEM)| JouleX (JEM)• OS: RedHat Enterprise Linux (RHEL) / CentOS• Enterprise Message Queue: RabbitMQ cluster• Database: PostgreSQL; MongoDB• OpenStack (IceHouse, Cisco Cloud Services)Customer On-boarding / Activation / Support:• Act as Technical Team Lead for high impact, large account problem resolution• Works on complex problems where analysis of situations requires in-depth evaluation of factors• Provide process improvement for Incident, Problem, and Change Management• Incident Management Tools: (Remedy, Zenoss)Engineer Position, providing last level of escalation for the whole Business Unit (CPE as a Service) for LATAM and International ISPs such as Telefonica Argentina, Peru, Chile; Time Warner Cable; Charger; Verizon, etc.• Pre-Sales technical Demos (PoC) delivered to future/possible Customers• Create Methods Of Procedure (MOP) and action plans for post-sales projects• Handling of Cisco equipment• Technical Support and Troubleshooting: Problems at level LAN, WAN, Routing, Switching, Security, Cisco Unity, Cisco Call Manager• Network Control and Clients Outsourcing Show less

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  AIG

  Jul 2015 - Oct 2017

  Sr Network Engineer | Network Design Engineering - WAN & BO

  Design Engineer position providing technical design and implementation services to support the evolution and ongoing support of the IP Network in response to projects (all types), upgrades, service and feature enhancements and for remediation/break-fix services in Argentina, Brazil, Chile, Colombia, Ecuador, Venezuela and US. Working in alignment to the current and approved architectural, roadmaps, technology standards and templates, governance and change management policies.• Interact with IT Managers to understand the Business need.• Design a cost-effective solution: Preparation of HLD and LLD to demonstrate to the Arquitecture board.• Create Methods Of Procedure (MOP) and action plans• Present the solution to the customer in workshops (Onsite and remote) and address any technical question.• Built BoM and request quotes to the vendors.• Present Quotes to the Network Financial Board to request budget.• Travel on site to Implement and supervise the ongoing project.• Handoff derivable to the PM and the stakeholders. Show less

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  Boehringer Ingelheim

  Nov 2017 - Jun 2018

  Senior Network Engineer
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  JPMorgan Chase & Co.

  Jun 2018 - Aug 2022

  • Vice President

    Jan 2022 - Aug 2022

  • Retail Network Engineering

    Mar 2020 - Jan 2022

  • GNOC Network Engineer

    Jun 2018 - Mar 2020
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  Fortinet

  Aug 2022 - now

  System Engineer