
Jules Mai
Clinical Information Manager

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About me
Software Engineer
Education

UCLA
2012 - 2016
Experience

INScribe
Jan 2016 - Jan 2021Clinical Information Manager● Interfaced with Epic and Meditech EMR systems to identify and streamline 3 streamline clinical workflows reducing TTD● Spearheaded clinical technologies proficiency program, led training for over 26 colleagues and over 45 physicians and PAs across 5 sites, achieving 98% coverage of minimum 80% competency and reducing onboarding time by over 42%

Open Source
Jan 2024 - Jan 2024Software EngineerCareer Compass | Application Management System● Integrated React and shadcn to develop over 15 modular and reusable components, including form input fields, tables, pages, and containers, leading to average of 57% reduction in lines of code to improve code maintainability at scale● Implemented PostgreSQL for managing relational data of user and their datasets, and contributed to data modeling of tables enabling unique filtered views, offering the end-users over 350% more combinations to review effective strategiesShift In | Shift Scheduling Web Application● Leveraged React and Material UI to design over 13 mobile-responsive and reusable UI components, enhancing user interface consistency and decreasing average page lines of code by over 63% and reducing admin overhead● Developed 9 RESTful API endpoints with Node for shift modifications, streamlining backend routing with routers, reducing root server file length by 39%, and ensured input validation and sanitization to reduce vulnerability to XSS● Architected a non-relational database (MongoDB) leveraging its flexible schema alongside Mongoose for data integrity through schema validation, allowing for over 9 data model alterations during development slashing ramp up time by 13% Show less

Kafka Kare
Jan 2024 - nowSoftware Engineer● Co-founded Kafka Kare, a developer-focused real-time monitoring and alerting solution for Kafka cluster health, utilizing React frontend and Grafana iframes for continuous, sub–1s updates allowing for efficient use of RTO countdown in DR● Engineered 19 Node/Express API endpoints to facilitate communication between the application and Grafana API, Slack Webhooks API (included throttling), and the database, along with graceful error handling providing seamless data flow● Incorporated Prometheus for time series data management by consuming JMX metrics from Kafka via HTTP endpoints, resulting in a 27% reduction in debugging times and enhanced insights for downstream elasticity decisions● Deployed Grafana for visualization of 22 curated key metrics, reducing data access costs by 95.5% and server load by over 95% using iframes compared to previous custom charting solution, ensuring application scalability● Synchronized 13 custom React hooks to API endpoints, linking frontend state with the persistent data tier to ensure a single source of truth, and persisted over 7 user settings across sessions for a personalized SPA user experience● Directed the containerization of application services using Docker for a lightweight solution to ensure OS-agnostic operations and standardized development setups for increased reliability leading to 0.6 issues per week down from 3.5● Partnered with DevOps to deploy 3 demo Kafka clusters in a containerized environment, and contributed to system design by explicitly documenting over 6 port connections, showcasing a deep understanding of OSI Layer 4 architecture Show less
Licenses & Certifications
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Amazon Web Services Solutions Architect - Associate
Amazon Web Services (AWS)Nov 2024
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