Achmad Riyad

Experience

• 

  PT. Excelcomindo Pratama, Tbk

  Mar 2006 - Feb 2008

  Tasck Force CSA

  Problem resolved from customer complaint, especially for bonus pulsa not update. Person in charge for daily report of manual recharge and analyzing errors number from manual recharge such as “Bonus Pulsa Kejutan 28”, “Bonus Pulsa XL Vaganza” , “Bonus Pulsa XLC JABODETABEK” and “Bonus Pulsa Beli 10 ribu Dapat 40 ribu". Execute postpaid number such as “Xplor Power Plan Program” , “Add offer Data Plan Program” and “Add offer Blackberry Internet Sevice”.Release number and change number for reactivation system problem. Show less

• 

  PT Bank Mandiri (Persero) Tbk.

  Feb 2008 - Mar 2016

  Private Banking Staff

  Review & monitoring achievement target and performance sales team private bankingMonitoring activity sales team private bankingHandle & monitoring paymentGive contribution & idea for develop business private bankingCreate calculation, formula and analyze customer profitability for benefit to customerCreate & update data pipeline customer private banking and make it in monthly report about fund under management.

• 

  PT Bank Mandiri (Persero) Tbk.

  Jul 2016 - now

  • Senior Manager - Regional Business Manager

    Jun 2024 - now

  • Regional Business Manager

    May 2019 - Jun 2024

  • Electronic Channel Operations

    Mar 2018 - Apr 2019

  • Strategic & Business Analytics

    Apr 2017 - Mar 2018

  • Micro Banking Manager

    Jan 2017 - Mar 2017

  • Priority Banking Officer

    Jul 2016 - Dec 2016