Doan Nguyen

Experience

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  Nguyen Insurance Agency

  Dec 2005 - Feb 2015

  Insurance Agent/Owner

  - Successfully navigated all phases of agency setup, including licensing, vendor selection, and office establishment- Conducted comprehensive needs assessments to tailor insurance solutions to individual client requirements- Established and managed all aspects of agency operations, including licensing, compliance, and financial management- Proactively communicated with clients regarding policy changes, renewals, and claims status- Managed a diverse portfolio of insurance products, including property, casualty, and life insurance Show less

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  AFAA

  Apr 2009 - now

  Auditor

  - Led and executed complex financial, operational, and compliance audits ensuring federal regulations, DoD policies, and agency standards- Developed and executed audit tests designed to detect fraudulent activities, including misappropriation of funds, procurement fraud, and falsification of records resulting in documented savings of $750,000 for the Air Force in 2018- Prepared and presented comprehensive audit reports to senior management- Performed follow-up audits to verify the implementation of corrective actions and assess the sustainability of improvements- Leveraged data analytics in order to independently and holistically test policies and procedures Show less