Karen M.

Experience

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  Ministry of Economic Development of Georgia

  Sept 2003 - Dec 2005

  IT/Intern
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  Marriott Hotels

  May 2004 - Oct 2004

  Posting and editing of computer networks

  posting and editing of computer networksTime: Part-time work

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  JSC Sarajishvili

  Jan 2006 - Nov 2006

  IT System Administrator

   Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Help DeskTime: Full time work Show less

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  Ministry of Georgian State Office Mr. Kakha Bendukidze

  Nov 2006 - Oct 2007

  Senior IT Consultant

   Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Participation in ProjectsTime: Full time work Show less

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  UNDP

  Nov 2006 - Oct 2007

  IT Consultant

   Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Participation in Projects Show less

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  Investbank

  Oct 2007 - Dec 2014

  System Administrator

   Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Perform periodic performance reporting to support capacity planning. Fast Money Transfers Systems - Management and full Installing Servers virtualization using VMware, Veeam software, workstation.Time: Full time work Show less

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  Presidential Fund for Education and Development

  Jan 2010 - May 2011

  IT System Administrator

   Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Remote Control of computers as needed Time: Part-time work / Remote work Show less

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  Capital Bank Georgia

  Jan 2014 - Nov 2016

  System Administrator

   Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Perform periodic performance reporting to support capacity planning. Fast Money Transfers Systems - Management and full Installing Servers virtualization using VMware, Veeam software, workstation.Time: Full time work Show less

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  Capital Bank Georgia- (Georgian National Bank -Liquidation Group)

  Nov 2016 - Mar 2019

  System Administrator

   Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Perform periodic performance reporting to support capacity planning. Fast Money Transfers Systems - Management and full Installing Servers virtualization using VMware, Veeam software, workstation.Time: Full time work Show less

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  TPP Systems

  Dec 2016 - Nov 2017

  IT System Administrator
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  Alfa-Bank Ukraine

  Jan 2019 - Apr 2020

  Automation of Banking Systems / Support IB

   Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Daily perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, Update banking systems Regular Perform security monitoring to identify any possible intrusions. Regular Perform file archival and purge as necessary. Create, change, and delete user accounts per request. Periodic perform performance reporting to support capacity planning. Weekly testing of banking systems and applications before upgrading to a productive environment Everyday work on problem solving received from 1 and 2 support lines Planning and installation of updated Automated Bank Systems Show less

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  JSC "State Saving Bank of Ukraine"

  Sept 2020 - Feb 2021

  Senior Specialist of Automation of Banking Systems

   Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Daily perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups, Update banking systems Regular Perform security monitoring to identify any possible intrusions. Regular Perform file archival and purge as necessary. Create, change, and delete user accounts per request. Periodic perform performance reporting to support capacity planning. Weekly testing of banking systems and applications before upgrading to a productive environment Everyday work on problem-solving received from 1 support lines Planning and installation of updated Automated Bank Systems (BugFix, HotFix, Release, Re-brunch) Participated in the creation and deployment of the project - Guarantee Fund in Ukraine Show less

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  Raiffeisen Bank Ukraine

  Feb 2021 - Dec 2022

  Information Technology Management, Junior Manager IT department of payment services development

  Administration of software packages for issuing and acquiring payment cards, accompanied by the Department.Participation in the preparation of technical tasks for the implementation of new functions in the software packages for the issuance and acquiring of payment cards, accompanied by the Department.Participation in meetings on optimizing the introduction of new processes to provide expert advice in the field of operation of systems for issuing and acquiring payment cards.Making changes in the module of software packages for issuing and acquiring payment cards, accompanied by the Department.Making changes to the database of software packages for issuing and acquiring payment cards, accompanied by the Department, is based on management's relevant instructions.Accounting and up-to-date support of documentation and other normative information on software packages for issuance and acquiring of payment cards, accompanied by the Department.Participated in identifying, analyzing, and correcting non-standard situations in software packages for issuing and acquiring payment cards, accompanied by the Department.Participate in identifying problems that are the causes of identified non-standard situations in the work of software packages for issuing and acquiring payment cards, accompanied by the Department, and identifying changes that need to be made to address these problems.Providing advice to employees of other departments that operate software packages for issuing and acquiring payment cards, in case of unusual situations and on issues not listed in the documentation for these software packages.Preparation of reports to management on its activities during the reporting period.Improving their skills by participating in seminars/training by the Bank's plans, self-study.The main direction in payment systems:Support, incident resolution, outsourcingAnalyticsParticipation in the development of new projects and develop existing projects Show less

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  PJSC BANK VOSTOK

  Jan 2023 - now

  Information system parameter setting engineer Processing center

  • Support of software complexes for issuing and acquiring payment cards in support of the Department (ABC SolanteQ).• Participation in the preparation of technical tasks for the implementation of new functions in the software complexes of issuing and acquiring payment cards, accompanied by the Department.• Participation in meetings to optimize the implementation of new processes to provide expert advice in the field of operation of payment card issuing and acquiring systems.• Making changes to the module of software complexes for issuing and acquiring payment cards with the support of the Department.• Creation and setting of limits, introduction of new tariffs, editing of existing tariffs• Control and analysis of problematic transactions, if necessary to manually correct problematic transactions, prior agreement with higher management• Constant ticket-level communication with software developers• Under the guidance of the Department, participate in the detection, analysis and correction of non-standard situations in the software complexes of issuing and acquiring payment cards.• Participating in supporting the Department in identifying problems that are the causes of identified non-standard situations in the operation of software complexes for issuing and acquiring payment cards, and determining the changes that must be made to eliminate these problems.• Providing advice to employees of other structural divisions that operate software packages for issuing and acquiring payment cards, in case of non-standard situations and on issues not specified in the documentation for these software packages.• Technological works – closing-opening of the day, downloading-setting-confirming currency rates, etc.• Compliance with safety requirements, rules and regulations of labor protection. Show less