Akanksha Balyan

Experience

• 

  HCL Technologies

  Sept 2014 - Oct 2016

  Software Engineer

  • Worked for 2 years as part of Merck Research Lab, Merck & Co., Inc., one of the largest American pharmaceutical company.• Gained expertise in application enhancement and defect management, valued for quality and consistency for all solutions delivered.• Handled complete application Change Management process starting with Requirement Gathering, Requirement Specification, Design Specification, Development, Testing and Deployment into production environment.• Performed all level of testing including Unit Testing, User Acceptance Testing, System Integration Testing, Installation Testing to ensure application Quality Assurance.• Developed and implemented UNIX scripts to automate manual application processes and monitoring, which helped decrease time and manual effort for the team.• Improved application processes by developing and implementing new procedures to strengthen application security and enhance efficiency.• Accomplished high client satisfaction by administering and resolving application incidents within SLA time frame.• Implemented and monitored all alerts related to application and provided solutions proactively in critical times.• Identified problems, analysed root cause and implemented improvement plans or permanent fix. Show less

• 

  Deakin University

  Mar 2018 - May 2018

  Web Developer Intern
• 

  Deloitte Australia

  Mar 2019 - Feb 2022

  • Consultant

    Jul 2020 - Feb 2022

  • Analyst - Deloitte Consulting

    Mar 2019 - Jul 2020
• 

  PwC Australia

  Feb 2022 - Jul 2023

  Senior Associate Consultant
• 

  ANZ

  Jul 2023 - now

  Senior Data Analyst