Rama C. Pokhrel

Experience

• 

  Narayana Health

  Oct 2012 - Feb 2014

  Staff Nurse
• 

  St.John's research institute

  Apr 2014 - Oct 2015

  Research nurse

  Study designEnrollment and recruitment of the patientsSample- collection, storage and transfer Process the samples for gene expert, QFT (quantiFERON test)Documentation, Recording and ReportingUpto date with follow up cases.

• 

  Apollo Home Healthcare Ltd.

  Nov 2015 - Jul 2017

  Patient care Executive

  Understand the patients requirements and provide the best clinical/ non clinical support at home. Attended patient’s enquiry, counselling, package discussion and conversion of leads worked as an integrator to handle queries and provide right service as per patients requirementHolistic care of the patients from admission till discharge Prepared MIS report using CRM tool and reported to the Unit Head on a daily basis

• 

  Apollo Cradle

  Dec 2018 - Jul 2019

  Patient Care Manager
• 

  NucleOSS

  Aug 2019 - May 2023

  Admin Cum Client Relationship Manager
• 

  Medisync Health Management Services

  Jun 2023 - now

  Operation Executive

  Operation Executive / Patient Care Manager- experienced in administering complete hospital management, managing service operations and an insightful understanding of healthcare procedures and regulations, capable of imparting training supervision to team members. Managing the holistic approach within the Hospital.