
Joshua Miller

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About me
Human Centered Operations Leader
Education

Indiana University–Purdue University Indianapolis
2017 - 2023Bachelor's degree PSYCHOLOGYActivities and Societies: Golden Key Honor Society Study of the mind, people, and behavior. Heavy interest in how people function in the work place, motivation, and social cognition.

Ivy Tech Community College
2016 - 2019Associate's degree General Studies
Experience

Taco Bell
Jun 2016 - now•Consistent 4.5 star performance crushing brand target of 4 stars•First year defined by rapid sales and profit growth as well as growing several new leaders•Consistent high performance in brand operations and food safety audits, including three perfect operations scores•Consistent execution of brand standards and target metrics performance Tested and launched many new features for corporate Taco Bell, including:•ai-based customer service•Connect Me application for customer connections through digital programs•New apps for culture building and team engagement •Bluetooth thermometers to accompany digital food safety programsExperience in overseeing other general managers in several locations. Show less
General Manager
Mar 2022 - nowAssistant Manager
Jul 2021 - Mar 2022Shift Lead
Oct 2017 - Jul 2021Service Champion
Jun 2016 - Oct 2017
Licenses & Certifications

ServSafe Manager
ServSafeMar 2020
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