Philippe Martin

Philippe Martin

Customer Service Agent

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location of Philippe MartinGreater Montreal Metropolitan Area

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  • Timeline

  • About me

    Project Manager at Pratt & Whitney Canada

  • Education

    • Université de Sherbrooke

      2016 - 2019
      Bachelor of Business Administration - BBA Management Réussite
    • Cégep Édouard-Montpetit

      2014 - 2016
      DEC Sciences Humaines Business Administration and Management, General Réussite
  • Experience

    • Centre Oasis Surf inc.

      Dec 2014 - Apr 2017
      Customer Service Agent

      - Managed the financial transactions and reservation system- Opened and closed of the store- Coordinated the surfing experience

    • Pratt & Whitney Canada

      May 2017 - Apr 2018
      Production Supervisor

      - Coordinated the work of thirty unionized employees, managed human conflicts and production errors- Managed the delivery delays requested by the upper management- Developed work instructions and best practices to improve automation efficiency- Contributed to the internship hiring committee, assisting in interviews and final candidate selection

    • Emplois Compétences inc.

      Sept 2018 - Dec 2018
      Human Resources Administrative Assistant

      - Onboarded new employees into their new work environment to reduce the learning curve, create a sense of belonging and minimize turnover.- Mediated workplace conflicts, fostering resolution between employees and supervisors to maintain a positive work environment

    • Tempur Sealy International

      Oct 2019 - Apr 2021
      Territory Sales Manager

      - Represented three major brands in the retail sector- Built business relationships with national and independent retailers- Trained sales employees on product specifications and in-store sales approach- Managed independently my schedule and action plans to achieve the sales objectives

    • Pratt & Whitney Canada

      Apr 2021 - now

      - Translate RFP requirements into concrete project planning adapted to organizational constraints, capacity and timelines- Execute complex transition projects to reduce engine costs and mitigate supplier risks from geopolitical factors- Coordinate multidisciplinary teams (Procurement, Engineering, Quality, etc.) to push the actions related to the development of OEM components and tooling- Lead project reviews with the external suppliers and the technical teams to resolve various technical and commercial challenges Show less

      • Project Manager - Global Transitions

        Sept 2022 - now
      • Production Planner - Accessories

        Apr 2021 - Sept 2022
  • Licenses & Certifications

    • McGill Personal Finance Essentials

      Desautels Faculty of Management
      Jan 2025
    • Successful negotiation techniques and strategies

      École des dirigeantes et dirigeants HEC Montréal
      Mar 2025
    • Project Management Fundamentals

      Udemy
      Nov 2023
    • Successful Negotiation Skills

      Udemy
      Aug 2021
    • Digital Marketing

      Udemy
      Jun 2021
    • Practical Leadership Skills

      Udemy
      Oct 2020
  • Honors & Awards

    • Awarded to Philippe Martin
      Rstar Award Pratt & Whitney Canada Jan 2024
    • Awarded to Philippe Martin
      Rstar Award Pratt & Whitney Canada Oct 2023