Susan Muringi

Experience

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  Kenya Power

  Sept 2015 - Nov 2015

  Internship Trainee

  ●Monitoring and preparation of reports on IT activities in IT environment.●Troubleshooting and configuration support for clients desktop and networking environment.●Monitor and report ICT expenses.●Maintaining documentation of processes, procedures and troubleshooting guides.●Training new and current employees on Computer software and IT systems.●Working with ISP and other service providers to ensure reliable internet services.●Installing and updating operating systems.

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  Kenya Marine and Fishery Research Institute

  Aug 2018 - Nov 2018

  ICT Intern

  ●Network system and equipment support.●End user support for Research and Administration Departments●Setup, configuration, maintenance, repair and troubleshooting hardware and software.●Support of WLAN technologies and the use of monitoring tools.●Presentation and Technical report writing related to software and hardware equipment.●Management and maintenance of Enterprise Resource Planning (ERP).●Administer to local and server based anti-virus software ●Servers’ administration support. Show less

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  Ol Pejeta Conservancy

  Aug 2019 - Jan 2020

  Information Technology Intern

  ●Provide Technical support to users for IT related software and hardware●Support and administer the Local Area Network, internet services and related equipment. ●Ensuring daily optimal performance of computer systems●Installs, troubleshoots and repairs hardware and software according to the standards set by the company Information Technology Department●Maintains up-to-date inventory of computer equipment and software and provides information to management to support planning decisions●Instruct and provide training to employees in the proper use of IT related software and hardware.●Ticketing and resolving IT problems on time.●Maintain network integrity and ensure system security ●Monitoring systems for performance, security and availability●Maintain close coordination with IT peers to implement global IT projects i.e. run for rhino donation program.●Administering a Microsoft 365 suite of applications and solutions.●Setting up equipment and accounts for employee and ensuring that all equipment are returned and accounts terminated when employee leave.●Install, maintain, troubleshoot and update Operating Systems and user applications.●Assist in drafting IT budgets. Show less

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  Ministry of Defense Kenya

  Mar 2021 - Jun 2022

  Information Technology Specialist

  ●Provide Technical support to users for IT related software and hardware problems.●Undertaking and resolving SQL tasks.●Maintain network integrity and ensure system security. ●Monitoring systems for performance and availability.●Maintain close coordination with IT peers to implement IT projects.●Install, maintain, troubleshoot and update Operating Systems and user applications.●Support and administer to the Local Area Network, internet services and respective equipment. ●Ensuring daily optimal performance of computer systems.●Mail applications and Enterprise Resource Planning (ERP) configuration and support.●Configuring, troubleshooting, repairing and maintaining printers and scanners. ●Formatting machine, installing required applications and configuring machine to domain and assigning IP address.●Instruct and provide training to employees in the proper use of IT related software and hardware.●In Charge of incoming interns. Show less

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  Lish AI Technology Labs

  Jan 2023 - now

  Cloud Worker

  Data annotation, Data labeling, 2D and 3D lidar annotation, data segmentation, video and image annotation, machine learning and data science.Data annotation trainer;•Training Program Development: Create and implement thorough AI training programs encompassing fundamental ideas including computer vision, natural language processing, machine learning, and data analytics. These programs should be tailored to a range of skill levels, from novice to expert.•Instruction Delivery: Using a range of teaching approaches to accommodate various learning styles, conduct dynamic and engaging workshops, seminars, and in-person training sessions.•Creation of Training Materials: To enhance the learning process, create top-notch training materials that include case studies, practical exercises, presentations, and documentation.•Assessment and Evaluation: Design and carry out tests to gauge participants' progress in learning and offer helpful criticism to make sure they reach learning goals.•Constant Improvement: Update training materials frequently to take advantage of new developments in AI techniques and technologies. •Materials Creativity Continuous Improvement: Update training materials frequently to take advantage of the most recent developments in AI techniques and technologies. Gather and evaluate feedback to make training programs better every time.•Technical Support: Throughout training sessions, provide participants technical support to help them debug and resolve issues with AI tools and technologies.•Collaboration: To guarantee that training programs are in line with corporate objectives and industry standards, collaborate closely with subject matter experts, instructional designers, and other stakeholders.•Knowledge Sharing: Promote a culture of lifelong learning by promoting knowledge sharing and keeping up with the latest developments in artificial intelligence. Show less