Experience

• 

  V customers pvt ltd

  Jun 2003 - Nov 2003

  Technical support executive

  Resolving Hardware and Software issues for US based HP desktop users

• 

  Hcl technologies ltd.

  Nov 2003 - Jun 2006

  Trainer / team lead

  Conducting New Hire Process/Product Training, Conducting Refresher training, Gap Analysis, Preparing training improvement plans, Attending Client Calls

• 

  Imt ghaziabad

  Jun 2006 - Mar 2008

  Student (marketing)

  A Student of Marketing/Operations

• 

  Infosys technologies, nc usa

  May 2008 - Mar 2014

  Sr. consultant - sap sales and distribution

  Understand Clients Business Processes , Map the Business Process in SAP,Primarily involved in implementation of mid-size project as well as supporting existing implementation.Hands on experience of setting up Third Party Order Interface with SAP via IDOCs; Order Pricing; Triangular Sales; Consingment Sales; Returns and Complaints ; Output Form Layout Design and Processing; Availability Check based upon ATP as well as Allocation.Logistics Execution expereince of setting up Transportation Management System of Sterling Commerece IBM with SAP via IDOC. This shall include sending delivery information from SAP to TMS and updating SAP with shipment and goods issue details.Set up EDI invoicing between SAP ECC and Trading Partners. Show less

• 

  Deloitte

  Mar 2014 - May 2017

  Senior consultant

  In my role as SAP SD Sr. Consultant , I have been involved in 3+ end to end implementations across industries such as Life Science and Healthcare, Automotive, Consumer and Packaged Goods, Retail Packaging Solution and key responsibilities include:- Lead and manage Requirement Gathering Workshop, in the Order to Cash Process space including Pricing and Interface to third party ordering system and EDI transactions to trading partner, to come up with FIT-GAP Analysis and map requirements as Fit or Gap- Design and configure SAP solution to meet the Business requirements and fill Gaps through RICEFW driven developments- Write Functional Specification Documents to support RICEFW driven development- Align with Technical team and assist them in creating Technical Specification Document and conduct RICEFW object development- Prepare User Requirement Specification, Requirement Traceability Matrix, Business Process Procedures, Detailed Process Diagrams as Realization Build Deliverables- Develop Testing approach and strategy to conduct Unit testing, String Testing, Integration Testing, User Acceptance Testing and Performance testing cycles Show less

• 

  Biotronik

  May 2017 - now

  Overall responsibility to serve as the strategic interface with Sales Operations and Supply Chain business functions for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management.Translate key business problems and growth initiatives into IT driven solutions either through implementation of new Enterprise level applications or promotion of IT capabilities provided by existing IT investments Key liaison with business function leadership to monitor and improve efficiency and scale of existing business processes through effective use of technology. Show less

  • Manager, Enterprise Applications - Logistics and Finance

    Jan 2022 - now

  • IT Business Partner - Supply Chain and Sales Operations

    May 2017 - now