Experience

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  Datacomm diangraha

  Nov 2018 - Mar 2021

  Handle minor to emergency case.Coordinate to customers for troubleshoot activities.Assisting onsite activities by field engineer for troubleshoot activities.Create and close ticket id for incident, services request, request for change and external request Monitoring the backbone network traffic and condition of existing network equipment.Handling multi vendors routers ( ALU/Nokia,Juniper, Cisco, Huawei).Fault handling domestic internet problem of Indosat Ooredoo customer.Optimize link service customer end to end. Installing and configure Metro-e Nokia routersfamily.Upgrade firmware, module, bandwidth capabilities.Maintenance of Nokia routers family (L1).Reporting to Network team leader.

  • L2 Service Desk Engineer

    Mar 2020 - Mar 2021

  • IP Service Problem Management

    Nov 2019 - Mar 2020

  • Network Engineer

    Nov 2018 - Oct 2019
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  Lintas teknologi evolusi

  Apr 2021 - now

  Network engineer