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Sayantan Banerjee

Sayantan Banerjee

Customer Service Officer

Followers of Sayantan Banerjee149 followers
location of Sayantan BanerjeeAsansol, West Bengal, India

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  • Timeline

  • About me

    Senior Associate Analyst | ICRA Analytics Ltd | Data Analytics and Modelling | SQL | Python

  • Education

    • KNU

      2020 - 2022
      Master of Business Administration - MBA Finance, General 8.88

      Activities and Societies: Organized a Social Service to the poor and distressed people of the society by providing them with basic amenities during COVID

    • Techno India College Of Technology

      2014 - 2018
      B.tech Applied Electronics and Instrumentation Engineering 7.01

      Activities and Societies: Organized Tech Fest on our college campus

  • Experience

    • ICICI Bank

      Aug 2019 - Aug 2020
      Customer Service Officer

      • Handled resource allocations and setting up of the communication channels for over 100 different sectors• Worked and analyzed over 300+ types of requests and discussed alternatives, suggested innovative solutions• Managed over 150+ accounts daily• Provided necessary follow-up to expedite orders and resolved problems for transactions worth over 75 lakhs daily

    • AISECT

      Apr 2022 - Jun 2022
      Summer Intern

      Prepared Presentations for showcasing the workflow of fivedifferent departments. Prepared Analysis Reports on cost-cutting for various plantoperations. Prepared a Dashboard for monitoring live production levelsof 3 different departments.

    • ICRA Analytics Ltd

      Dec 2022 - now
      Senior Associate Analyst

  • Licenses & Certifications