Jonathan Maxwell

Experience

• 

  Kruschel Electronics / RadioShack

  May 1997 - Dec 1999

  Assistant Manager / sales representative
• 

  Merchant Services Direct

  Jan 2000 - Nov 2000

  Customer Service Rep
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  Tokyo Electron US

  Nov 2000 - now

  - Shift Lead- Tool startups post installation.- Upgrades, modifications, field change notices and de-installations.- Train customer and TEA FSE personnel to establish operation, maintenance, and inspection procedures and techniques to reduce equipment down time from multiple sites.- Perform preventive maintenance and problem troubleshooting on semiconductor Tactrus,Telius, and Unity equipment toolset.- Utilize special diagnostic equipment and software to isolate problems quickly and efficiently.- Written and implemented multiple procedures needed for preventive maintenance, component replacement, and down equipment troubleshooting.-Prepare and maintained accurate logs and service records that helped track and prevent future equipment problems.- Worked closely with Process Engineers to help improve yield of wafer.- Proformed surfscan, etch rates, depo rate and contamination checks on chambers post preventive maintenance to insure tool is ready for customer product. Show less

  • Technical Trainer III Etch systems

    Mar 2022 - now

  • Field Service Supervisor (Etch Systems)

    May 2018 - Mar 2022

  • Field Application Engineer III

    Jul 2016 - May 2018

  • Field Service Engineer IV (Etch systems)

    Apr 2015 - Jul 2016

  • Field Service Engineer III (Etch Systems)

    Nov 2008 - Apr 2015

  • Field Service Engineer II

    May 2003 - Nov 2008

  • Field Service Engineer I

    Nov 2000 - May 2003