Experience

• 

  Deloitte consulting

  May 2010 - May 2016

  Conducted system design and project planning sessions• Gathered business requirements of the client• Documented change requests documents on client’s initial requirements.• Signed off every phase of SDLC• Served as a liaison between the client ,programmers and internal business entities in designing and implementing functionalities• Monitored project development • Reported to the client and Deloitte’s management on progress of projects/developments • Checked completeness and accuracy of project • Followed up on progress of the development with programmers • Developed training manuals and guideline documents • Data Collection, Analysis, Testing and Signoff • Took ownership of the implementation process with the client• Tested the system after it has been developed against the functional specification and Lead UAT (User Acceptance Testing) sessions with the client• Conducted implementation process by setting up to go live.• Assured the quality of the implemented system• Conducted systems training for internal users and stakeholders• Provided daily support on SETA Management system , AX System and SCM System to end users• Compiled monthly management Reports• Prepared for Audit and produced documents according to the scope of audit• Managed day to day operations of the team on site• Identified and resolved queries and problems timeous Show less System support and client liaison on Seta Management System .Conduct system design and project planning sessions .Meet with clients to get their specific requirements .Writing Change Requests Documents on client’s initial requirements .Projects/development Monitoring .Reporting to clients and management on progress of projects/developments .Checking for completeness and accuracy of projects .Follow up on progress of the development .Develop Training and guideline documents .Develop and update training manuals .Perform systems training on users .Data Collection, Analysis and Testing .Test the system after it has been developed against the functional specification and Lead UAT(User Acceptance Testing) sessions with clients .Compile Monthly Management Reports .Test and submit the SETA data to SAQA.Prepare DHET QMR Reports for SETA.Downloading levy files from the DHET system.Resolve outstanding incidents, hands-on on the implementation, configuration and supporting client solutions. .Conducting gap analysis of data received versus data uploaded .Manage day to day operations of the team on site Show less

  • Senior System Analyst

    Aug 2013 - May 2016

  • Junior System Analyst

    May 2010 - Jul 2013
• 

  Sector education and training authority

  May 2016 - now

  • Specialist: Applications and Adoption

    Jan 2022 - now

  • Research, Planning and Reporting

    May 2016 - Dec 2021