Experience

• 

  Delhaize america

  Jan 2007 - Apr 2011

  Support center lead

  • Managed daily operations for tier 1 and 2 service desk providing 24/7/365 support to corporate and retail.• Continuously monitored departmental statistics and metrics to refine process and procedures, develop personnel, improve individual and departmental performance.

• 

  Army national guard

  Sept 2007 - Sept 2014

  Millitary intelligence analyst

  • All source Intel analyst responsible for the tasking of collection assets and the analysis of raw intelligence data to establish patterns and trends for predictive analysis.• Responsible for the creation and presentation of findings, scenarios, and situations in a high demand environment.

• 

  Delhaize america

  Aug 2011 - Oct 2013

  Access provisioning, compliance controls, and iam team lead

  • Led the largest IT team in Delhaize America performing, IAM, Access Provisioning, Compliance Controls, and Audit Support responsibilities.• Created an open, supportive, and collaborative environment to continuously improve and refine processes and develop personnel.• Developed advanced resource planning and metrics to track performance and perform predictive analysis.

• 

  Ibm security

  Oct 2013 - May 2015

  Iam, strategic outsourcing delivery, security, risk management and compliance

  • Manager for Identity and Access Management (IAM) operations for IBM clients.• Provide direction and support for IBM and client outsourced and offshore solutions.

• 

  Ey

  May 2015 - now

  IAM Cybersecurity advisor • Provide advisory services for Identity and Access Management (IAM), security, risk, and compliance.

  • Senior Manager Cybersecurity Consulting

    Jan 2023 - now

  • Manager

    Oct 2018 - Jan 2023

  • Senior Advisor Cybersecurity

    May 2015 - Jan 2023