Experience

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  Manufacturing and construction organisations

  Aug 2019 - now

  Data analyst currently seeking new opportunities

  Perform data analysis and present findings to clients on a daily, weekly, monthly, and project basis.Produce internal reports as needed on an ad-hoc basis.Manage projects to ensure services align with Service Level Agreements (SLAs).Create high-quality and accurate internal and external specifications and documentation.Conduct face-to-face meetings and conference calls with clients.Conduct internal reviews of client progress and goals.Ensure client expectations are met and SLAs are fulfilled.Identify opportunities to enhance customer service to surpass client expectations.Continuously review analysis and reporting to enhance their relevance and clarity for clients. Show less