Deep Enrich
Lacey Branham
Live Answer Coordinator
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Charlotte Metro
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About me
Office Coordinator at Atrium Health
Education
Cleveland Community College
2013 - 2015Associate’s Degree Medical Office Management/AdministrationAssociates in Applied Science MOABasic- Certificate MOAIntermediate- Certificate MOA
Experience
Carolinas HealthCare System
Sept 2014 - nowLive Answer Coordinator*Answers telephone as assigned and appropriately directs callers to ensure all incoming calls are handled efficiently and in a timely manner.*Schedules various types of appointments for multiple providers and communicates necessary instructions to patients.*Takes requests for refills, labs, and test results. Assists with patient messages, call backs, and prescription refills.*Opens, sorts, and distributes mail, correspondence and lab results as assigned.
Atrium Health
Jun 2017 - nowImplementation Specialist
Licenses & Certifications
Basic- Medical Office Administration
May 2014Intermediate- Medical Office Administration
May 2014
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