Experience

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  Smart shirts limited

  May 2002 - Aug 2003

  Production supervisor

  Directly oversees daily operations covering areas of manpower forecasting and monitoring. In-charge in the following department; Curing Unit, Washing and Drying areaOverall in-charge in appraising and evaluating performance of staff and operators, creating new proposals and initiative for efficient production operation

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  Kfc philippines

  Sept 2003 - May 2004

  Store manager

  Reviewed on thoroughness of duties, competence and proficiency with work, pleasant attitude, attendance & punctuality Handling shift, monitoring proper product flow, projecting and analyzing product order, cash handling & proper supervision Ensure training and motivates service crew, secured product from shrinking and spoilages. In line also in time-keeping mgmt, analyze summary of customer feedback and complaints

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  Robinsons supermarket

  Jun 2004 - Jun 2006

  Department head

  In-charge in retail, merchandising and display set-up. Recommends and suggest methods on how daily operations can flow more efficientlyAccountable for achieving profitable store operation by effectively planning and implementing, receiving and controlling all non-food dept. activities in conformance w/ corporate and company policies.Ensure that Non-food dept. is able to develop strategies to achieve sales targets, proper maintenance of merchandise based on standards, (IGA-International Grocers Alliances) Show less

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  Ama education system

  May 2006 - May 2011

  College instructor

  - Initiating in the College Business Mgmt department implementation and development of research supported and apply innovative college mgmt strategies and support programs for college prep/freshmen and graduating students- Develop course materials and assess student mastery of academic skills and competencies as determined by course outcomes- Strong experience teaching with a variety of classroom technologies proven experience teaching and relating to students from diverse academic, socioeconomic, and cultural backgrounds. Show less

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  Simplexity

  Aug 2011 - May 2012

  Sales representative

  Market and sell wireless device accessories and other peripherals add-ons to potential customersSystematic knowledge in the services related to Wireless Telecom sales, new account activation, account attainment, suggestive selling for improvement in sales techniques Achieving targets and sales quotas consistently Ability to sale over calls with enough exposure to the job challengesExcellent convincing powers developed through complete knowledge of the product and the related fields Show less

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  Holy angel university

  Nov 2011 - Mar 2016

  College professor

  • Strong experience teaching with a variety of classroom technologies, proven experience teaching and relating to students from diverse academic, socioeconomic, business practices & cultural backgrounds• Demonstrated experience in measuring student learning outcomes, developing curriculum, assessing and improving student learning &evaluating course efficacy.

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  Ejay refugio films & concepts

  Jun 2012 - now

  Head photographer

  Dedicated and creative photographer with 8 years’ extensive experience in custom and specialized photography.Conversant with different types of photography including fashion, wildlife, festive, wedding, cos-play and street. In depth knowledge of working with advanced photography software, equipment and tools.

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  Nexus telecommunications ltd

  Jun 2012 - Feb 2013

  Billing specialist

  Demonstrate sense of urgency in busy call center environments in both sales & telecommunication industriesPosses exceptional ability to build productive relationships, resolve complex issues & with customer loyaltyDemonstrate outstanding problem solving & active listening skills – diffuse difficult customer situations withtact and easeConveying the customers about the financial and social backgroundof the bank and its abilities to provide credits

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  Startek

  Sept 2013 - Dec 2015

  Account specialist

  • Handles inbound calls for providing service and product information• Provide callers with information on porting request home phones• Resolved customers’ technical and porting issues over the phone• Create tickets for problems that can’t be resolved over the phone• Maintained call logs

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  Choice training queensland

  Nov 2015 - Feb 2017

  Administrative assistant

  - Assist with academic research, editing and preparations of manuscripts, supports with duties related to the production off academic and training modules- Manages and replies to project-related correspondence, organize, maintains and updates course materials content compliance with the RTO (Registered Training Organization) QLD AU

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  Dilg - department of the interior and local government

  Dec 2016 - Dec 2017

  Regional program head (peoples law enforcement board)

  - Develops and implements a government organization's programs. Assesses needs and ensures that program objectives are met. - Coordinates activities of program committees and/or other groups to plan procedures. - Responsible for budgeting and community outreach. Organizes and oversees activities and provincial program implementation. - Generate Advisory and Regional order, proposals and manage large scale regional activities.

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  Ama group of companies

  Mar 2017 - Apr 2020

  School director

  • Responsible for efficient and effective school operations• Ensure all policies circulate by management are implemented to the fullest• Develops & administers daily standard school routine & activities within the school premises• Observes, counsel, & motivates teaching to non-teaching staff towards performance• Address all operational concerns, including academic, marketing, career talk, school events & community service.• Manage sales force & lead marketing activities to bring in new prospects and enrollees. Show less

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  Tassway outsourcing philippines inc.

  Sept 2020 - Mar 2021

  Administrative manager

  In charge of day-today operations of the administrative departmentand staff members and Interact with other department heads inmanaging the entire administrative operations.• Developing, reviewing, and improving administrative systems, policies,and procedures in accordance to RTO compliance andAustralian Government, Department of Education skills and employment.• Working with accounting and management team to set budgets,monitor spending, and other expenses.• Overseeing special projects like Websites upgrades, Social mediaaccount platforms, and tracking progress towards company goals.• Building new and expanding Show less

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  Toa global

  Mar 2021 - Jul 2021

  Executive assistant / accounts receivable specialist

  Managing accounts payable using accounting software and otherprograms (XERO, ConnectWise, WHMCS, Zomentum) Handling accounts receivables for separate entities and clients, processingdue invoices for payments.Prepare and process online procurement, create quotations for clients,monitoring supplier inventories and resolving issues and concerns.Processing transactions and performing accounting duties such as accountmaintenance, recording entries and reconciling books of accountsHandling basic bookkeeping tasks, preparing financial statements, reports,invoices email letters, and other documents.Provide general administrative support, experience as a virtual assistant.Coordinate to all executive team meetings, maintain open communicationswith all department heads through Microsoft office 365 and otherapplications. Show less

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  Clark outsourcing

  Jul 2021 - Apr 2023

  • Supports Clark Operations and Acct Management Operations in driving performance and uplifting the morale of Client Staff.• Provides encouragement to team members, including communicating team goals, initiatives and identifying areas for new training or skill checks• Assists management with hiring processes and new team member training• Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance• Develops strategies to promote team member adherence to company regulations and performance goals• Ensures company brand materials and physical working spaces meet and exceed company presentation standards• Conducts team meetings to update members on best practices and continuing expectations. Show less

  • Account Manager | Account Coordinator

    Jul 2022 - Apr 2023

  • Culture Coach

    Jul 2021 - Jun 2022
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  Strata staff

  Jul 2023 - Nov 2023

  Business process manager

  Evaluating existing business processes.Determining and outlining business process improvements.Coordinating business process improvement strategies with internal stakeholders.Overseeing all aspects related to the implementation stages of business process improvement initiatives.Analyzing and monitoring implemented changes to business processes and making adjustments as needed.Guiding and supervising personnel who were assigned specific tasks.Performing ongoing analyses on business processes related to productivity, quality, costs, and time Show less

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  Victoria heidelberg (home health care services)

  Oct 2023 - Jun 2024

  Senior team lead l operations supervisor

  - Evaluating the success of programs and initiatives to determine what can be improved in future efforts- Acting as a liaison between the organization and clients or partner organizations- Documenting progress on projects and tasks in an online project management system such as CareFlo - Coordinating with other departments to ensure that projects are completed within time constraints- Providing materials to help team members learn best practices to achieve their desired outcomes faster and more efficiently. Show less

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  Taskforce outsourcing

  Oct 2023 - May 2024

  Senior marketing & account manager

  - Stay up to date with shifting industry trends, client demographics and expectations, and key stakeholders’ requirements- Develop a thorough understanding of the client's position in the market, their product/service, points of difference and competitive landscape- Build and maintain strategic relationships with key internal and external stakeholders- Oversee and manage several cross-functional teams and multiple projects simultaneously- Ensure the timely and successful delivery of solutions according to client needs and objectives- Collaborate in creating and updating a marketing events calendar in a timely and efficient manner- Identify and track relevant performance indicators to ensure alignment with company goals and make recommendations on possible improvement opportunities- As necessary, visit clients, and attend trade shows and other industry events to capitalize on networking and relationship-building opportunities Show less

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  Convex accounting

  May 2024 - now

  Administrative officer | tax administrator

  - Provide support and oversight to the CEO/Director & finance team- Process, send, and store all financial documents & invoices- Prepare and submit tax documentation to the proper legal institutions- Update all databases and spreadsheets related to accounting- Analyze transaction records to comply with financial policies and procedures