Experience

• 

  Hdfc bank

  Aug 2018 - Feb 2019

  Sales executive
• 

  Pratap technocrats pvt ltd

  Feb 2019 - Feb 2021

  Noc/isp lead

  As a skilled professional in the field of utility management, I have extensive experience in circulating alarms and preparing data charts for tracking all alarm events. I understand the importance of timely and accurate information in the efficient management of utilities and take pride in my ability to provide it. My expertise in this area has enabled me to develop effective alarm tracking systems that help to quickly identify and address any issues that may arise

• 

  Rosenberger india

  Mar 2021 - Nov 2021

  Technical support engineer

  I am an experienced NOC Engineer and Coordinator with a strong track record of working with field teams to resolve problems efficiently and effectively. My technical knowledge and expertise in the field have allowed me to quickly identify issues and work collaboratively with field teams to develop solutions that ensure customer satisfaction.

• 

  Pratap technocrats pvt ltd

  Nov 2021 - now

  I have a proven track record of maintaining network uptime, managing ground teams, and meeting with customers to handle their queries and concerns. I am skilled in preparing necessary data for improving network performance and developing action plans for enhancing network availability. My expertise also extends to managing manpower and ensuring that team members are motivated and working towards achieving common goals. I am passionate about delivering the highest levels of customer service and am dedicated to finding effective solutions to customer issues (Reliance Communications). Show less

  • Project Management Officer

    Jun 2023 - now

  • Assistant Operations Manager

    Nov 2021 - May 2023