Experience

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  Routelink integrated systems ltd

  Aug 2018 - May 2019

  Business development officer

  Roles and Responsibilities:•Listen to customer requirements and present appropriately to make a sale•Cold call to arrange meetings with potentia customers to prospect for new businessand emails•Maintain and develop relationships with existing customers in person and via telephone calls.•Respond to incoming email and phone enquiries•Gather market and customer information•Act as a contact between a company and its existing and potential markets•Negotiate the terms of an agreement and close sales. Show less

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  Quick it support (qis) nigeria.

  Jun 2019 - Oct 2020

  Business development manager

  Roles and Responsibilities:• Meeting the sales target of the organization through effective planning and budgeting.• Developing account plans, pipelines, and forecasts together with the Account management team opportunities for the organization.•Preparing, coordinating, structuring, and developing client offers, presentations and proposals.•Preparing and leading client business meetings & reviews.•Mapping potential customers and generating leads for the organization, generating new •Motivating and ensuring team members meet their targets. Show less

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  Restral limited (leadership and management consultants)

  Dec 2020 - Oct 2022

  Client services coordinator

  Roles and Responsibilities:•Acts as the product leader within the company.•Mapping out problems and opportunities in customers business operations.•Monitoring deiverables and ensuring timely completion of projects, efficiently managing ensuring solutions meet business needs and requirements.for the product.•Gathers, manages, and prioritizes market/clients needs and requirements,clarifying them and •Solution documentation and communication of results to cients.•Client engagement and Supporting the Client Partner in the FC Education Practice.•Devise strategies to design or modify existing business operations and processes.•Develops the business case for new products, improvement to existing products and positioning competing resources and priorities.• Develops learning journeys or curriculum for implementation.• Oversees the successful administration and delivery of a training session.• Gathers feedback and analyses them for improved performance.• Manages the client database (Parents, Educators and School owners). Show less

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  Franklincovey awa

  Dec 2020 - Oct 2022

  Client engagement coordinator

  Roles and Responsibilities:•Acts as the product leader within the company.•Mapping out problems and opportunities in customers business operations.•Monitoring deiverables and ensuring timely completion of projects, efficiently managing ensuring solutions meet business needs and requirements.for the product.•Gathers, manages, and prioritizes market/clients needs and requirements,clarifying them and •Solution documentation and communication of results to cients.•Client engagement and Supporting the Client Partner in the FC Education Practice.•Devise strategies to design or modify existing business operations and processes.•Develops the business case for new products, improvement to existing products and positioning competing resources and priorities.• Develops learning journeys or curriculum for implementation.• Oversees the successful administration and delivery of a training session.• Gathers feedback and analyses them for improved performance.• Manages the client database (Parents, Educators and School owners). Show less

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  Snapnet limited

  Nov 2022 - now

  Senior account manager

  Achievements on the Job:• Successfully orchestrated and spearheaded the implementation of a migration project worth over $300,000 with a prominent Insurance company, transitioning them from a Microsoft Enterprise Agreement to CSP. Achieved over 50% of annual targets by the second quarter, concurrently expanding the company's clientele.• Secured and managed an SAP Business One project valued at over €60,000 with a leading manufacturing company, resulting in an enhanced ranking on the OEM partner portal and positioning the organization for heightened business opportunities.• Acquired and nurtured 10+ new logos/customer accounts during my tenure at Snapnet, significantly contributing to the company's growth trajectory.• Diligently managed over 15 enterprise accounts, maintaining an exceptional Net Promoter Score (NPS) of over 80% and achieving a 100% renewal rate for all existing deals.• Directed a target account database averaging over $500,000 within my initial 2 months at Snapnet, effectively cultivating relationships within a quarter of these accounts, leading to successful deal closures and identification of new opportunities.• Mentored and supervised two junior sales executives, providing them with the necessary tools and guidance to excel in the market, evident in their improved sales pitch, conversion rates, and cold calling successes.• Enhanced customer satisfaction rates within the first 3 months by conducting follow-up meetings on previous projects, thereby strengthening client relationships and loyalty.• Negotiated with clients and vendors on behalf of the firm, also executing retention calls with dissatisfied customers, successfully persuading 70% of them to maintain product usage.• Maintained up-to-date knowledge and expertise regarding assigned product portfolios and overall company services, ensuring adeptness in addressing client needs and market trends. Show less