Experience

• 

  Hogan lovells

  Sept 2006 - Mar 2009

  Legal CashierDaily client account transactionsPosting payments and receipts to the accounts system.Assisting with the reconciliation of Office, Client, Deposit, USD and Euro bank accounts to the accounts.Accounts PayableAssist with daily purchase ledger processing including expenses and petty cash.Posting and controlling counsel and expert fee notes in a timely manner for onward billing.Foreign currency conversion and logging of disbursements.Dispatching and tracking client related fee notes.Reconciliation of new counsel / expert fee notes.Dealing with Fee Earner, and client related disbursement queries/issues. Show less Billing / Revenue ControlPreparation of billing guides for review, and amendment, prior to drafting the bills.Processing of bills to cover absence through holiday and sickness and to provide extra cover and support at busy times including month and year end.Credit control – statements of account for clients / fee earners. Bill analysis.Time transfers, time revaluation, charge rates, new matter creation.Collation of copy invoices, reports, reconciliations in preparation for the year end audits. Show less

  • Client Account Executive

    Apr 2008 - Mar 2009

  • Revenue Analyst

    Sept 2006 - Mar 2008
• 

  Cms uk

  Apr 2009 - Jun 2011

  Responding to queries from fee earners/business support staff with regards to Elite Enterprise, and Business Objects.Working with 3rd party support providers to seek resolution to logged issues.Sourcing data in response to ad-hoc data requests either via standard Elite Enterprise reporting and the firms custom data warehouse or running SQL queries where required.

  • Finance Systems Analyst

    May 2010 - Jun 2011

  • Data Controller

    Apr 2009 - Apr 2010
• 

  Integreon

  Jul 2011 - Jul 2012

  Business consultant
• 

  Bryan cave leighton paisner llp

  Jul 2012 - Jun 2015

  Senior finance systems analyst

  Systems: Elite Enterprise, Elite Webview, Microsoft SQL Server, Microsoft Visual Studio, Qlikview and various Coporate Banking platforms including (HSBCnet, BIB, RBS Bankline, BBM, CHAPS Direct and Citibank)- Provided ADHOC reporting via SQL Server from PMS database- Developed bespoke reporting via Visual Studio and SQL server for various areas of the business- PMS administration and support- Managed the development of our corporate banking upload processes- Managed the upgrade of our collections system- Assisted in the PMS upgrade- Supported and configured Webview application (inc. page design)- Configured and supported both custom objects and core firm wide dashboards in Qlikview- Configured and administrated all of the firms online banking platforms including security- Trained the Finance department on various corporate banking platforms and documented processes. Show less

• 

  Dw reporting ltd

  Jul 2015 - Apr 2018

  Global business intelligence consultant

  As a BI Consultant at DW Reporting I was responsible for the design, development and launch of various dashboard and reporting solutions for law firms around the globe.This involved liaising with senior stakeholders across the firm to gather requirements, documentation, technical development to meet the needs of the client and go live planning and support to launch the finished solution.Technical Expertise - SSMS, SSAS, SSDT, SharePoint, Report Builder, Qlikview, Birst BI, Tableau, 3e, Elite Enterprise, Elite Webview, Aderant Expert, Aderant Analytics, ARCS 2G, Interaction, Copitrak and Workflow. Show less

• 

  Bighand

  Apr 2018 - Aug 2022

  Own current and future road mapUnderstand sales blockers/enablers (by geography)Constantly collect new ideas from staff and customers/prospectsStay abreast of competitor products and their differentiation strategies.Work with development to build new modules/enhancements in a timely fashion.Manage the release cycle for new enhancements and modules.Manage the end-of-life process for older technologiesWork with BUs to optimise pricing and commercial opportunities.Input on future cloud enablement strategyInput on the vision of wide integration with BigHand Profitability portfolioWork closely with regional Client Solutions teamsArticulate market positioning and value proposition statementsBe an expert in business intelligence and its overall direction.Understand market dynamics and what problems we are solving (globally) Support product marketing, case studies, and thought leadership articles. Show less Own current and future road mapUnderstand sales blockers/enablers (by geography)Constantly collect new ideas from staff and customers/prospectsStay abreast of competitor products and their differentiation strategies.Work with development to build new modules/enhancements in a timely fashion.Manage the release cycle for new enhancements and modules.Manage the end-of-life process for older technologiesWork with BUs to optimise pricing and commercial opportunities.Input on future cloud enablement strategyInput on the vision of wide integration with BigHand Profitability portfolioWork closely with regional Client Solutions teamsArticulate market positioning and value proposition statementsBe an expert in business intelligence and its overall direction.Understand market dynamics and what problems we are solving (globally) Support product marketing, case studies, and thought leadership articles. Show less Focused on being the product & solution expert for BigHand’s Financial Business Intelligence and Matter Pricing & Profitability solutions, l help drive product growth globally. This involves supporting the Sales team from a product and solutions standpoint, transforming data into relevant & engaging demonstrations, and assisting with the ongoing success that our clients have with the software. Ensuring sales are fully qualified and solutions are scoped and technically viable using my product knowledge and deep understanding of the legal market challenges.Collaboration with both the Client Delivery, Commercial Products and Marketing teams to ensure that ongoing programs of work & the product roadmap are relevant and successful with supporting webinars and thought leadership. Ensuring our customer success and that clients adopt and use the software successfully in line with their business objectives. Show less Working directly with BigHand legal clients to leverage my experience implementing solutions using the Microsoft BI stack. I am required to translate business requirements into a solution design, and develop and deploy the solution. My responsibilities include: Leading and developing data warehouse and business intelligence solutions utilizing the Microsoft BI platform and product stack (mainly SQL Server Analysis Services, SQL Server Reporting Services, PowerBI, and SQL Server Integration Services) for law firms globally. Data warehouse modeling based on business requirements, and optimization of data models for business intelligence implementations.Leading meetings in preparation of project planning directly with client business users and sponsors, including requirements and architecture review, and project milestone sessions.Focusing and participating in developing and refining best practice for BI projects.Assisting sales team with technical presales help and proposal generation. Show less

  • Head of Product - Business Intelligence & Analytics

    Aug 2021 - Aug 2022

  • Head of Product - Pricing & Profitability

    Apr 2021 - Jul 2021

  • Solutions Manager - Business Intelligence and Pricing

    Oct 2018 - Apr 2021

  • Principal BI Consultant

    Apr 2018 - Sept 2018
• 

  Datolite solutions

  Sept 2022 - now

  Director, business intelligence consulting

  I have helped clients make data-driven decisions that drive growth and profitability. My expertise in legal industry trends and analytics has enabled me to deliver custom solutions that provide valuable insights to clients, including top law firms across the country.In this role, I have led a team of analysts and consultants to deliver impactful results for our clients. My responsibilities include identifying client needs, developing project scopes, and managing the delivery of solutions. I have also been responsible for developing new business opportunities and maintaining strong relationships with clients. Show less