Experience

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  Aroma tiếng anh cho người đi làm

  May 2012 - Dec 2015

  Academic manager

  - Manage most of the daily non-teaching and teaching operations.- Plan, design curriculums for private and corporate students.- Ensure the teaching quality to meet students' demanding needs.Achievement: Provided outstanding personalized programs to different age groups of students.

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  Atlanta english educator

  Dec 2015 - Jul 2016

  English teacher

  - Teach communicative English to university students and adults.- Conduct the oral tests for new students and corporation.- Advise the learning programs.Achievement: Contributed to the re-enrolment rate of the centre.

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  Speak up english school

  May 2017 - Feb 2020

  - Plan, design and deliver training programs and group discussions.- Monitor and follow up the employees' performances after each training and write reports to Head of Academics.- Monitor, supervise and participate in employee discipline meetings.Achievement: Teachers had applied the teaching techniques successfully in their classes and received very positive feedback from learners. - Work with the Head of Studies to build up a strong academic team of ten personal teachers and three customer service officers through thorough recruitment process, frequently strenuous trainings and coaching.- Be responsible for regular activities of the centre (scheduling, training, coaching, teaching, placement testing etc)Achievement: Was the best centre with the highest accomplished KPIs (sales revenue, students' satisfaction, retention rate) among four centres.

  • Academic Training Manager

    Jun 2019 - Feb 2020

  • Academic Coordinator

    May 2017 - Jun 2019
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  Vietnamese american school system (vass)

  Jun 2020 - now

  Academic manager

  - Develop curriculums for young learners, teenagers and adults.- Monitor, train and develop the quality of teaching and services.- Conduct classes, workshops, and events (both for teachers and students).- Ensure all daily services of VASS run smoothly and meet the required standards.Achievement: Have developed successfully the online program which enables all the teaching and learning activities go smoothly.