Charles Franklin

Charles franklin

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location of Charles FranklinSpring, Texas, United States
Followers of Charles Franklin2000 followers
  • Timeline

  • About me

    Assistant Superintendent of Technology services and Information services (CTO)

  • Education

    • Western illinois university

      2007 - 2008
      Master of business administration (mba) management information systems, general
  • Experience

    • Us army

      Nov 2003 - Oct 2008
      Senior information systems specialist

      • Distinguished military career with a track record of progressive leadership roles • Responsible for managing over 60 team members. Led projects with full responsibility for scope, planning and budget. • Developed schedules, projected cost, provided oversight to ensure contract adherence and requirements were achieved and accepted. • Planned and provided technical assistance for unit level maintenance and management of multi-user information systems accountable for 40 tactical servers and over 2800 users.• Responsible for delivering the communication signal. This included everything from satellite communication to field deployed antenna transmissions. Show less

    • Ceva logistics

      Oct 2008 - Nov 2009
      It analyst iii

      • Performed technology integration through the development, testing, and implementation stages and end user support of IT system solutions and rollouts.• Responsible for maintaining IT systems for the entire enterprise. Served as a first level support for all network wireless installed on trucks that provided step by step tracking, cloud analytics and Voice over IP.• Developed EDI scripts, supported several websites, organized databases and created several daily reports based in SQL, SAP, and Excel.• Migrated all devices and users to ADFS and Office 365 Exchange. • Maintained all access control responsibilities including security orientations and security policy training Show less

    • Itt industries

      Aug 2010 - Jan 2013
      Site director

      • Managed over 120 personnel and ensured full Information Technology services including network integration, migration and upgrades, Software development, Requirement analysis and risk reduction.• Directed experts across all IT backgrounds including Infrastructure Engineers, Helpdesk/Desktop support, System and Network Administrators, Information Assurance Officers to name a few.• Completed a Desktop migration of over 2000 machines from Windows XP to Windows 7.• Upgraded to a VOIP solution; Migrated to ESXi Platform for fully virtualized Servers.• Provided IT project management with strong leadership in operations, information security, and cloud migration.• Focused on achieving results, spearheaded challenging projects and programs that guided operational and technological improvements.• Worked with Executives and Senior Management on strategic goals and long-term IT solutions in security procedures, automation, and PMO implementations.• Managed technology requirements, RFPs, cost estimates, contract auditing and management, sourcing, procurement, installation, logistics, and training. Show less

    • Xerox

      Jan 2013 - Feb 2014
      Sr. it project manager

      • Managed a portfolio of projects and programs organization wide. Worked with engineering and core technical team to develop a seamless transition from an XP platform to a secure Windows 7, Windows 8, Tablet and BYOD environment.• Simultaneously managed multiple information system projects using internal and external software engineers. Projects completed: Symantec Endpoint Protection upgrade to Endpoint Protection Cloud, Development of a Hardware Depot and Software Request Management portal, Beyond Trust Security appliance cloud, an Office 365 migration, CMDB (Inventory Mgmt), System Center Automation (Patches, installs, scanning), Windows Deployment Services including 8000 computers in 22 countries• Created Global Solutions using leveraged resources from North and South America, Philippines and India. Introduced several best practice solutions including Virtual Desktops, Remote Support and access solutions, and centralized Desktop Management.• Developed formal project templates, metric reports, and technical support library / knowledge base. Realigned all interactions with end users based on ITIL and created documented standards for incident handling. Show less

    • Houston isd

      Feb 2014 - Jul 2018
      Sr. it program manager

      • Project Manager of several organization wide projects including Windows 7 and 10 upgrades, LAN enhancement, VoIP Migration and several Cloud SaaS and PaaS initiatives. Responsible for all facets of the project including status reporting, scheduling, sourcing, procurement and vendor management.• Directed all phases of a desktop migration, this project consisted of evaluating nearly 100,000 end user devices, replacing 45,000 and Upgrading 35,000. Within a budget of $36 Million, the required time frame was 8 months from planning to close and the project included 125 staff member and 5 managers.• Managed a large VoIP migration from legacy PBX systems. This included upgrading over 300 sites and over 25,000 phones. This program included an entire voice collaboration suite including Cisco WebEx Cloud Solution, Jabber, Video, Rightfax, Cisco Prime monitoring, Unity, Mediasense and Telepresence• Implemented several Cloud SaaS products including O365, Exchange Migration and SharePoint, Skype for business, and integration with Azure AD. • Completed several education initiatives including Manage Engine for O365, Blackboard content moderation powered by AWS education Cloud solutions and Edshelf a platform providing applications for classroom management. Show less

    • Siemens

      Jul 2018 - Oct 2019
      Program manager

      Directing enterprise level Infrastructure Programs to transition the organization into the digital workplace of the future!

    • Cypress-fairbanks isd

      Oct 2019 - now
      • Assistant Superintendent of Technology services and Information services

        Oct 2024 - now
      • Director Of Technology - Campus Technology, Technicians and Inventory

        Jan 2022 - Oct 2024
      • Program Manager

        Oct 2019 - Oct 2024
  • Licenses & Certifications

    • Ai strategy for executives bootcamp

      Quisitive
      Sept 2025
      View certificate certificate
    • Ccre (certified cybersecurity rubric evaluator)

      Cybersecurity coalition for education
      Apr 2024
      View certificate certificate
    • Certified information systems security professional (cissp)

      (isc)²
      Nov 2011
      View certificate certificate
    • Cisco certified network associate routing and switching (ccna)

      Cisco networking academy
    • It information library foundations certification (itil)

      Axelos global best practice
    • Microsoft certified it professional: server 2008 enterprise administrators (mcitp-ea)

      Microsoft
    • Project management professional (pmp)

      Pmi - orange county chapter
    • Certified education technology leader cetl

      Consortium for school networking (cosn)
      Aug 2023