Experience

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  Auraria campus bookstore- state of colorado

  Mar 2007 - Jul 2010

  Loss prevention

  Performing surveillance of guests and employees as it relates to theft. Initiating suspect detention and investigation of retail theft offenses. Gathering and documenting evidence as it relates to theft.

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  Stealth investigations inc.

  Jun 2010 - Dec 2014

  President

  - Provide specialized investigative services for corporate, private, and high profile clients- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries- Completed detailed background checks using investigation skills, courthouse research and databases- Wrote thorough and truthful reports about all observations- Conducted mobile and stationary surveillance on subjects of workers compensation investigations

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  Elk creek fire rescue

  Jan 2012 - Jan 2015

  Volunteer firefighter

  - Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire- Inspected apparatus, equipment, grounds and stations for proper order and condition on daily basis- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations- Structure Firefighter - FFT2- EMT­B through Health One

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  Mountain vista eyecare

  May 2014 - Sept 2016

  Optician/ scribe (aboc/cpo)

  - Discussed optimal lens, coating and frame recommendations with customers to meet individual needs- Completed detailed measurements of client's faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length- File insurance claims with in-network insurance companies- Completed specialized test, including Visual Field, OCTs and pachymetry evaluations- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers Show less

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  Optician association of colorado

  Apr 2016 - Jun 2017

  Board member

  Organize and host the annual meeting of the Optician Association. Assist legislators in improving optical standards.

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  West point optical

  Sept 2016 - Apr 2018

  • Analyze reports to ensure desired store goals are being achieved• Train, develop, and support staff to meet their daily, weekly, and monthly goals (Individual KPI Training)• Assist with store acquisitions: from the evaluation of the prospective store to onboarding new staff and new procedures (Acquisition of Aurora Location)• Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans (Growth of 15% over target) • Provide leadership to three locations (Denver Metro Area: Castle Rock, Aurora, Lone Tree) • Recruit, select and train talent to develop a high performing talent for the Denver Market. (Optical Training, Sales Training, Etc) • Manage P&L for the Denver Market (22% over Market Growth Target)

  • General Manager

    Jul 2017 - Apr 2018

  • Colorado Retail Sales Manager

    Sept 2016 - Apr 2018
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  Warby parker

  Apr 2018 - May 2021

  Licensed store leader

  • Collaborated with other departments within the organization to ensure smooth operations of the store. (District Training Leads)• Motivate and train the team to provide excellent service and sales strategies. (Office Snacks, Encouragement)• Communicate Warby Parker's values and brand philosophy to customers. (Live Brand Core Values)• Develop strategies to exceed Key Performance Indicators, including sales targets, customer relationship building and cross-market mentoring• Develop and improve operational systems to help store exceed targets and maintain brand consistency (Contact Lens Pilot)• Set effective store schedules allowing for an optimal booking per sales hour. (Analyzing neighborhood flow- Short North Arts District)• Developed new store location from the ground up by hiring and training a high performing team (New to Market)• District Optical Lead Mid-Atlantic(Set Optical Standards for District)• Ohio Licensed Dispensing Optician (Licensed to practice as a Licensed Dispensing Optician in Ohio)• Established goals for each department based on financial objectives set by senior leadership. Show less

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  Mile high eye institute

  May 2021 - Apr 2025

  Practice manager

  • Oversee financial operations such as budgeting, billing, and collections. (P&L)• Provided supervision and guidance to staff members, motivating them to perform at their best. (General Motivation)• Optimize the efficiency and growth of the practice through strategic planning of long-term projects. (Building out of Sheridan Location, and Satellite Locations)• Help as an HR resource. (DE&I - Diversity, Equity, & Inclusion, Short Term-Long Term Disability, etc.)• Study current clinic process and work with providers to optimize clinic assets. (Staffing, Rooms, Equipment)• Review performance with department heads. (Setting Expecations)• Identify potential vendors who offer products that can increase productivity and efficiency in the practice. (Instrument manufacture, Clinical Trails, Cleaning companies)• Regulate practice-wide meetings and organize meeting agendas with departments. (Maintain morale) Show less

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  Mile high sports & rehabilitation medicine

  Apr 2025 - now

  Practice manager

  Mile High Sports and Rehabilitation Medicine is known as one of the most trusted sports medicine practices in the Denver area. With a team of highly trained and experienced physicians, Mile High Sports and Rehabilitation Medicine is dedicated to providing their patients compassionate and collaborative care for a wide range of sports medicine issues.