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Ramakrishna K 🇮🇳

Ramakrishna k 🇮🇳

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location of Ramakrishna K 🇮🇳Mumbai, Maharashtra, India
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Followers of Ramakrishna K 🇮🇳4000 followers

  • Timeline

    Oct 2007 - Aug 2010

    Sr. Executive Workforce Management

    IBM DAKSH BPO Services
    Aug 2010 - May 2011

    Sr. Executive Management Information System And Work Force Management

    Reliance BPO
    May 2011 - Feb 2012

    Specialist Global Command Centre - Workforce Management

    Aegis Limited, an Essar Group company
    Feb 2012 - Nov 2015

    Manager 1 - Workforce Management

    Sitel
    Dec 2015 - Aug 2022

    Director - Workforce Management

    Sutherland
    Mumbai, Maharashtra, India
    Current Company
    Aug 2022 - now

    Associate Vice President

    HSBC

  • About me

    Workforce Management and Consulting

  • Education

    • Maharaja (autonomous) college, vizianagaram

      1997 - 2000
      Bachelor of arts industrial relations and personnel management

      Industrial Relations And Personnel Management

    • Andhra university

      2001 - 2004
      Bachelor of law civil criminal and international laws

      Activities and Societies: Have Conducted and Participated Legal Aid Camps.Main objective is to gear up cosure of cases which can be settled by mutual compromise. Actively participated in "Lok Adalat Camps" conducted at District Levls. Bachelors Degree

  • Experience

    • Ibm daksh bpo services

      Oct 2007 - Aug 2010
      Sr. executive workforce management

    • Reliance bpo

      Aug 2010 - May 2011
      Sr. executive management information system and work force management

    • Aegis limited, an essar group company

      May 2011 - Feb 2012
      Specialist global command centre - workforce management

    • Sitel

      Feb 2012 - Nov 2015
      Manager 1 - workforce management

    • Sutherland

      Dec 2015 - Aug 2022

      • Director - Workforce Management

        Jul 2018 - Aug 2022

      • Senior Manager - Workforce Management

        Dec 2015 - Jul 2018

    • Hsbc

      Aug 2022 - now
      Associate vice president

  • Licenses & Certifications

    • Nice iex

    • Introduction to large language models

      United latino students association
      Aug 2023
      View certificate certificate

    • Introduction to responsible ai

      United latino students association
      Aug 2023
      View certificate certificate

    • Introduction to generative ai

      United latino students association
      Jul 2023
      View certificate certificate

    • Responsible ai: principles and practical applications

      Linkedin
      Mar 2025
      View certificate certificate

    • Advanced prompt engineering techniques

      Linkedin
      Mar 2025
      View certificate certificate